troubleshooting Question

iPhone not visible on Exchange Mobile Sync Settings page. iPhone can not be wiped.

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cinag asked on
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Dear Experts

I would like to use the new exchange features on iPhone 2.0. Sync of Email, Calender and Contacts work without probs. Both ways. To be on the save side I also would like to use the (remote) wipe-function. I have installed the Exchange Mobile Sync Add on provided by Microsoft. The app runs on localhost on server.

BUT: If I click "transaction log" no entries are displayed. Refresh does not help. If I click the "remote wipe" link and search for a mailboxname/emailadress/username (I tried all) a error message appears. Screenshots are attached.

To me it seems like that exchange does not realize that an iPhone is connecting. What am I missing? Your help is highly appreciated!

Kind Regards, Oliver

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