Avatar of cinag
cinag
 asked on

iPhone not visible on Exchange Mobile Sync Settings page. iPhone can not be wiped.

Dear Experts

I would like to use the new exchange features on iPhone 2.0. Sync of Email, Calender and Contacts work without probs. Both ways. To be on the save side I also would like to use the (remote) wipe-function. I have installed the Exchange Mobile Sync Add on provided by Microsoft. The app runs on localhost on server.

BUT: If I click "transaction log" no entries are displayed. Refresh does not help. If I click the "remote wipe" link and search for a mailboxname/emailadress/username (I tried all) a error message appears. Screenshots are attached.

To me it seems like that exchange does not realize that an iPhone is connecting. What am I missing? Your help is highly appreciated!

Kind Regards, Oliver


ee.jpg
SBSiPhoneExchange

Avatar of undefined
Last Comment
cinag

8/22/2022 - Mon
ASKER CERTIFIED SOLUTION
Jeffrey Kane - TechSoEasy

THIS SOLUTION ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
See Pricing Options
Start Free Trial
GET A PERSONALIZED SOLUTION
Ask your own question & get feedback from real experts
Find out why thousands trust the EE community with their toughest problems.
cinag

ASKER
Dear Jeff, thank you very very much for your help. It works perfectly now...
Experts Exchange has (a) saved my job multiple times, (b) saved me hours, days, and even weeks of work, and often (c) makes me look like a superhero! This place is MAGIC!
Walt Forbes