troubleshooting Question

Print Quality and Speed Loss Using Terminal Server

Avatar of Grant Dunsmore
Grant Dunsmore asked on
Microsoft Server OSPrinters and ScannersServer Hardware
4 Comments1 Solution572 ViewsLast Modified:
I have a custom application running on a Windows 2003 Server SP2 and some users run the application using Terminal Services. The print quality of the reports in the TS sessions is poor with letters running together. When the application is not run through TS the print quality is good. I have tried different fonts in the applicaton but this does not improve it. We are also using ThinPrint and Konect to manage the thin client sessions and printer mappings. I don't know if these utilities override the print drivers somehow or why the text quality is so poor?
Any help to resolve this issue would be greatly appreciated.
Cláudio Rodrigues
Founder and CEO

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