troubleshooting Question

Exchange Mailbox much larger than reported by Outlook

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phlatlineFlag for United States of America asked on
ExchangeOutlookMicrosoft Applications
19 Comments1 Solution665 ViewsLast Modified:
I have a user that has an exchange mailbox that is almost 2 gigs in size on the server.
However, when the user goes to Tools -> Mailbox Cleanup -> View Mailbox Size (In outlook)
Both the local and server sizes reported are under 200MG.
Why is this? How can I clean up the mailbox?

Outlook 2003 (Office)
Exchange 2003
Windows 2003 server
Windows XP Pro workstation
William Michaelis
Lead Systems Engineer

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