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Omnipage 15: The installation source for this product is not available.
I tried to use Omnipage 15 (which has always worked) and received the error message: "The installation source for this product is not available. Verify that the source exists and you can access it." I have a downloaded copy of the installation files for OP15. I tried to uninstall via Control Panel, but got the same message. I then tried using the Omnipage 15 removal tool (OP15Remover.exe)--and this seemed to remove the installation, but when I try to reinstall, I get the same error message. I then download the MS Installer Cleanup Utility, but I couldn't find OmniPage 15 listed in the list of Installed Products UNLESS a program listed as [15.01.0006] happens to be OP15 (every other program listed, I could figure out). It seems as if this is some sort of Windows Installer issue. Any suggestions for a fix? Note: Windows XP Pro/Office 2003.Thank you.
InstallationOCR
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bfgllc123
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ASKER
I now see in the log file a reference in the last line to "Version 15.00.0006" while my first post above (related to the MS Installer Cleanup Utility) stated that there was an unknown item in the MSI Cleanup Utility (MSICU) list: [15.01.0006]. So my guess is using MSICU to remove [15.01.0006] is the logical next step.
ASKER
I used MSICU to remove [15.01.0006]...and it worked. I was able to reinstall Omniform 15. Thanks for the help in creating the log file--.
The installation source for this product is not available. Verify that the source exists and that you can access it.
C:\Documents and Settings\JMP\Desktop\omnip
MSI (c) (78:6C) [18:57:44:436]: Product: ScanSoft OmniPage 15.0 -- Installation failed.
MSI (c) (78:6C) [18:57:44:436]: Windows Installer installed the product. Product Name: ScanSoft OmniPage 15.0. Product Version: 15.00.0006. Product Language: 1033. Installation success or error status: 1612.