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NDIS.SYS Failure when network is connected
I have a client computer which boots and runs fine, until you plug in a network cable. It then crashes within 3 to 5 seconds reporting stop code 0x0000008e and reports NDIS.SYS as the faulting file.
System specifics are:
Dell Precission 490
Xeon 2.0 GHz
4 GB RAM
320 GB SATA Drive (single drive, no RAID)
Windows XP Pro - SP3
I have already:
- removed removed all extraneous components
- tried one memory module at a time
- swapped video cards
- disabled on-board NIC and installed 3Com PCI NIC
- Performed repair-reinstall
I am currently performing a fresh Windows install to a new hard drive to see if the problem follows, but it would be VERY much preferred to be able to salvage the existing install as the client has A LOT of programs installed.
Any suggestions are much appreciated (and anticipated!)
System specifics are:
Dell Precission 490
Xeon 2.0 GHz
4 GB RAM
320 GB SATA Drive (single drive, no RAID)
Windows XP Pro - SP3
I have already:
- removed removed all extraneous components
- tried one memory module at a time
- swapped video cards
- disabled on-board NIC and installed 3Com PCI NIC
- Performed repair-reinstall
I am currently performing a fresh Windows install to a new hard drive to see if the problem follows, but it would be VERY much preferred to be able to salvage the existing install as the client has A LOT of programs installed.
Any suggestions are much appreciated (and anticipated!)
Last Comment
ASKER
I installed SP3 to try and resolve the problem. The problem started yesterday when I restored an old image of the C drive to a new hard drive becuase the existing drive was having a totaly differant problem (black screen with a white mouse pointer after boot). the image came up ok but then when I connected the network it started crashing. No change after SP3 was installed.
I did not check for new drivers for the NIC since the problem was the same with two differatn NICs. I guess it it still a possability so I will check on that now.
I did not check for new drivers for the NIC since the problem was the same with two differatn NICs. I guess it it still a possability so I will check on that now.
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ASKER
THANK YOU! - The antivirus did it! Why is it that something so important causes so many problems?
You are a genius!
You are a genius!
hahahahaha
the clue was that everything was ok until an outside connection was made (plugging the CAT5 in) and that it was an image from another machine.
AntiVirus like Microsoft, create SID's for everything.
As soon as the connection is made, antivirus checks the SID's against the MAC address and realizes it's not the right one (doesn't fit the algorithm), and craps out.
I think your new Windows load would have solved it too.
Might consider a Ghost SID generator such as Ghost Walker or use MS SysPrep that generates a new SID for third party apps too
http://support.microsoft.com/kb/302577
the clue was that everything was ok until an outside connection was made (plugging the CAT5 in) and that it was an image from another machine.
AntiVirus like Microsoft, create SID's for everything.
As soon as the connection is made, antivirus checks the SID's against the MAC address and realizes it's not the right one (doesn't fit the algorithm), and craps out.
I think your new Windows load would have solved it too.
Might consider a Ghost SID generator such as Ghost Walker or use MS SysPrep that generates a new SID for third party apps too
http://support.microsoft.com/kb/302577
Windows XP
Microsoft Windows XP is the sixth release of the NT series of operating systems, and was the first to be marketed in a variety of editions: XP Home and XP Professional, designed for business and power users. The advanced features in XP Professional are generally disabled in Home Edition, but are there and can be activated. There were two 64-bit editions, an embedded edition and a tablet edition.
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When did this problem start?
Updated drivers?