troubleshooting Question

Trouble loading software with wizard and install shield

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royzee50 asked on
Installation
6 Comments1 Solution618 ViewsLast Modified:
Hello all. I am trying to connect my mobile phone to my computer by blue tooth rather than a data cable.
I purhased a Bluetooth Usb dongle and cd from a company called Energy Sistem. This loads and runs and gives me two options. The first is to install the driver, the second is to install a programme called CA Magic mobile.
The programme I can install, the driver I cant.I believe that this is the Toshiba Blue tooth Stack. When I try to install it the install wiz\ard starts the almost instantly I get the wizard screen that says at the top "Blue tooth Stack for Windows by Toshiba- Install wizard". It then says "Install wizard completed" . Followed by "The wizard was interupted before Blue tooth Stack for Winows-by Toshiba, could be completely installed. Your ststem has not been modified. To install this program at a later date, please run the installation again"

If I open the file and click directly on the set up folder, exactly the same thing happens. Untill I get this installed, the other program is useless and is dosent recognise the dongle. Any help would be much appreciated. Thanks
ASKER CERTIFIED SOLUTION
Vadim Rapp

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