troubleshooting Question

Trouble loading software with wizard and install shield

Avatar of royzee50
royzee50 asked on
6 Comments1 Solution618 ViewsLast Modified:
Hello all. I am trying to connect my mobile phone to my computer by blue tooth rather than a data cable.
I purhased a Bluetooth Usb dongle and cd from a company called Energy Sistem. This loads and runs and gives me two options. The first is to install the driver, the second is to install a programme called CA Magic mobile.
The programme I can install, the driver I cant.I believe that this is the Toshiba Blue tooth Stack. When I try to install it the install wiz\ard starts the almost instantly I get the wizard screen that says at the top "Blue tooth Stack for Windows by Toshiba- Install wizard". It then says "Install wizard completed" . Followed by "The wizard was interupted before Blue tooth Stack for Winows-by Toshiba, could be completely installed. Your ststem has not been modified. To install this program at a later date, please run the installation again"

If I open the file and click directly on the set up folder, exactly the same thing happens. Untill I get this installed, the other program is useless and is dosent recognise the dongle. Any help would be much appreciated. Thanks
Vadim Rapp

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 1 Answer and 6 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 6 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros