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My company used to use Tigerpaw Sofware's IT tracking software. We're now using a home-grown replacement, though Tigerpaw was FAR more stable.<br />
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<a href="http://www.tigerpawsoftware.com/vertical/IT_Computer_Networking.aspx" rel="ugc">http://www.tigerpawsoftware.com/vertical/IT_Computer_Networking.aspx</a><br />
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for just you? &nbsp;or should I ask &quot;for how many total helpdesk technicians&quot;?<br />

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This is just for my personal use. Any suggestions?
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Hi,<br />
<br />
don't know for a cheap software. But one I know that does what you ask of it is <a href="http://www.priox.com/products_services_priox_intelligence_itilisoiec20000.htm" rel="ugc">http://www.priox.com/products_services_priox_intelligence_itilisoiec20000.htm</a><br />
I do not work for this company but I can bring you in touch with these guys if you're interested. Had a presentation of the software and looks pretty awesome. Everything is XML and ties into Windows Mobile as well.<br />
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Hope this will help you.<br />
<br />
Richard.
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Hello All, <br />
<br />
I work as a Network Field Technician. Does anyone know any good Helpdesk / IT case tracking software that can help we keep track of my cases. I also have windows mobile 6 smartphone.. Anything that would tie into that? Thank you. 
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Hello All, 

I work as a Network Field Technician. Does anyone know any good Helpdesk / IT case tracking software that can help we keep track of my cases. I also have windows mobile 6 smartphone.. Anything that would tie into that? Thank you. 

Any one know any good helpdesk / IT case tracking software?

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