<div>
Hey Kevin,<br />
Thx for the reply, &nbsp;<br />
<br />
Tried to reïnstall the application different times with no result. Checking with add-aware and spybot atm, hope problem is fixed after scan.<br />
<br />
I will keep you posted.
</div>


<div>
Kevin, <br />
<br />
spybot and add-aware removed files, like cookies and onclick ore something... after rebooting the system the problem is still there.<br />
<br />
Uninstalled the msn application, removed all related registery entries and reinstalled the application, with no results.<br />
<br />
I am preforming an online scan from Trend micro to see if they missed somthing but I think the computer is clean. &nbsp;Any other sugestions? 
</div>


<div>
BTW, &nbsp;it's a brand new computer so don't think the problem is hardware related.<br />
<br />
Thx
</div>


<div>
sgtjo,<br />
<br />
Ok... sounds like we can rule a lot of things out now, huh!<br />
<br />
Check out this posting:<br />
<a href="http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=1048513&SiteID=17" rel="ugc nofollow">http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=1048513&SiteID=17</a><br />
<br />
They talk about the same .dll having an issue, but it is with IE7. You want to try and repair, upgrade, update or reinstall IE7.<br />
<br />
Do you have all Microsoft Updates downloaded and installed (including SP1 for Vista)?<br />
<br />
You could also see about trying to run IE 8, which is in beta testing now, and can be downloaded from here:<br />
<a href="http://www.microsoft.com/windows/products/winfamily/ie/ie8/getitnow.mspx" rel="ugc nofollow">http://www.microsoft.com/windows/products/winfamily/ie/ie8/getitnow.mspx</a><br />
<br />
As this might be a work around your issue?<br />
<br />
Hope this helps, I am going to keep searching, let me know what you try and the results!<br />
Kevin<br />

</div>


<div>
Kevin, <br />
Still no solution,<br />
<br />
Restored IE settings, no result<br />
Installed IE8 beta, no result<br />
<br />
I added some information from that pc, hijack log, process log and a screen from the taskmanager. <br />
<br />
Maybe you see something in those files, whate i don't see.<br />
<a href="https://filedb.experts-exchange.com/incoming/2008/07_w30/43390/hijackthis.log" target="_blank" class="file-inline" title="Hijackthis log from pc (5 KB)"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path d="M67.508 468.467c-58.005-58.013-58.016-151.92 0-209.943l225.011-225.04c44.643-44.645 117.279-44.645 161.92 0 44.743 44.749 44.753 117.186 0 161.944l-189.465 189.49c-31.41 31.413-82.518 31.412-113.926.001-31.479-31.482-31.49-82.453 0-113.944L311.51 110.491c4.687-4.687 12.286-4.687 16.972 0l16.967 16.971c4.685 4.686 4.685 12.283 0 16.969L184.983 304.917c-12.724 12.724-12.73 33.328 0 46.058 12.696 12.697 33.356 12.699 46.054-.001l189.465-189.489c25.987-25.989 25.994-68.06.001-94.056-25.931-25.934-68.119-25.932-94.049 0l-225.01 225.039c-39.249 39.252-39.258 102.795-.001 142.057 39.285 39.29 102.885 39.287 142.162-.028A739446.174 739446.174 0 0 1 439.497 238.49c4.686-4.687 12.282-4.684 16.969.004l16.967 16.971c4.685 4.686 4.689 12.279.004 16.965a755654.128 755654.128 0 0 0-195.881 195.996c-58.034 58.092-152.004 58.093-210.048.041z"/></svg>hijackthis.log</a><br />
<a href="https://filedb.experts-exchange.com/incoming/2008/07_w30/43392/processes.txt" target="_blank" class="file-inline" title="process log from pc (3 KB)"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path d="M67.508 468.467c-58.005-58.013-58.016-151.92 0-209.943l225.011-225.04c44.643-44.645 117.279-44.645 161.92 0 44.743 44.749 44.753 117.186 0 161.944l-189.465 189.49c-31.41 31.413-82.518 31.412-113.926.001-31.479-31.482-31.49-82.453 0-113.944L311.51 110.491c4.687-4.687 12.286-4.687 16.972 0l16.967 16.971c4.685 4.686 4.685 12.283 0 16.969L184.983 304.917c-12.724 12.724-12.73 33.328 0 46.058 12.696 12.697 33.356 12.699 46.054-.001l189.465-189.489c25.987-25.989 25.994-68.06.001-94.056-25.931-25.934-68.119-25.932-94.049 0l-225.01 225.039c-39.249 39.252-39.258 102.795-.001 142.057 39.285 39.29 102.885 39.287 142.162-.028A739446.174 739446.174 0 0 1 439.497 238.49c4.686-4.687 12.282-4.684 16.969.004l16.967 16.971c4.685 4.686 4.689 12.279.004 16.965a755654.128 755654.128 0 0 0-195.881 195.996c-58.034 58.092-152.004 58.093-210.048.041z"/></svg>processes.txt</a><br />
<a href="https://filedb.experts-exchange.com/incoming/2008/07_w30/43394/taskmgr.png" target="_blank" class="file-inline" title="Screenshot taskmgr (40 KB)"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path d="M67.508 468.467c-58.005-58.013-58.016-151.92 0-209.943l225.011-225.04c44.643-44.645 117.279-44.645 161.92 0 44.743 44.749 44.753 117.186 0 161.944l-189.465 189.49c-31.41 31.413-82.518 31.412-113.926.001-31.479-31.482-31.49-82.453 0-113.944L311.51 110.491c4.687-4.687 12.286-4.687 16.972 0l16.967 16.971c4.685 4.686 4.685 12.283 0 16.969L184.983 304.917c-12.724 12.724-12.73 33.328 0 46.058 12.696 12.697 33.356 12.699 46.054-.001l189.465-189.489c25.987-25.989 25.994-68.06.001-94.056-25.931-25.934-68.119-25.932-94.049 0l-225.01 225.039c-39.249 39.252-39.258 102.795-.001 142.057 39.285 39.29 102.885 39.287 142.162-.028A739446.174 739446.174 0 0 1 439.497 238.49c4.686-4.687 12.282-4.684 16.969.004l16.967 16.971c4.685 4.686 4.689 12.279.004 16.965a755654.128 755654.128 0 0 0-195.881 195.996c-58.034 58.092-152.004 58.093-210.048.041z"/></svg>taskmgr.png</a>
</div>


hijackthis.log

taskmgr.png

processes.txt

<div>
sgtjo,<br />
<br />
Try this:<br />
<a href="http://www.edbott.com/weblog/?p=1515" rel="ugc">http://www.edbott.com/weblog/?p=1515</a><br />
<br />
Here are the &quot;top errors&quot; in that software (you never gave a specific error code, I assume it does not give you one, either) but if it does, then you can see it here, with the possible resolution:<br />
<a href="http://messenger-support.spaces.live.com/blog/cns!8B3F39C76A8B853F!13941.entry" rel="ugc nofollow">http://messenger-support.spaces.live.com/blog/cns!8B3F39C76A8B853F!13941.entry</a><br />
<br />
I will keep looking.<br />
Kevin<br />

</div>


<div>
Yo Kevin, <br />
<br />
Sorry for the late response, this guy needed his computer badly so I went over and reïnstalled the windows, &nbsp;He installed some infected software so probably it had something to do with that...<br />
<br />
Thans for your help!!!
</div>


<div>
<div class="content wysiwyg-content">
This is the error I always get when I start Windows Live messenger. &nbsp; It always results with an ntdll.dll error.<br />
<br />
application error msnmsgr.exe, versie 8.5.1302.1018, timestamp 0x4717a53b, module with error ntdll.dll, versie 6.0.6001.18000, tijdstempel 0x4791a7a6, uitzonderingscode 0xc0000374, foutmarge 0x000b015d, proces-id 0xd98, starttijd van toepassing 0x01c8ea82d71463c3.<br />
<br />
Would the problem be resolved If i change the ntdll.dll file from the windows cd?<br />

</div>
</div>


This is the error I always get when I start Windows Live messenger.   It always results with an ntdll.dll error.

application error msnmsgr.exe, versie 8.5.1302.1018, timestamp 0x4717a53b, module with error ntdll.dll, versie 6.0.6001.18000, tijdstempel 0x4791a7a6, uitzonderingscode 0xc0000374, foutmarge 0x000b015d, proces-id 0xd98, starttijd van toepassing 0x01c8ea82d71463c3.

Would the problem be resolved If i change the ntdll.dll file from the windows cd?


Windows Live messenger 8.5 crashes after startup  +ntdll.dll

Microsoft applications include a variety of software programs, including development and digital authoring programs (Expression and Media Center), educational programs, Internet software, including Essentials, Skype and the Live family, anti-virus, productivity applications and suites like Office, Excel, Word, Outlook, Access and PowerPoint, video games and server applications such as Exchange, SharePoint, IIS and Virtual Server.