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jaesoulFlag for United States of America

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Secondary antivirus server shows with status of disabled?

Hello Team,

Pushed an Anti virus install over the VPN to another server at another site. Installed 100%, but sometime between install time and a day later the status of the remote AV server became disabled.

When I go to Symantec AV console on the primary server, the status comes in as "disabled". Now we are on a sonicwall wall VPN. I do not beleiev er have any internal ports blocked on the firewall from  on the sonicwall, maybe I am not looking at the right place?

Any help would be greatly appreciated, as I am trying to roll out a few extra AV servers to load balance and save on bandwidth.
Anti-Virus AppsSoftware Firewalls

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jaesoul
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ecrutch

Do a md5 hash on the .dat file you have on the primary server and then check the .dat file on the remote after transfer. It should be the same.

If the install is 100% and you don't see an issue until a day later and your md5 hash confirms no .dat change, then this is a Symantec issue. You'll need to check with their support people.
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jaesoul
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This may sound silly. But how do you do an md5 hasg on the .dat file? is it a command line?
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jimmymcp02
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yes it requires a reboot after installing it.....  also a time change on the other machine would affect the status and mark it as disabled.

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ecrutch

The md5 hash method performs a math calculation on the file and comes up with a unique code (usually 128 bits). You can check out this site: http://www.fourmilab.ch/md5/, or just google 'windows md5 hash'.

You open a command prompt window, go to the folder you extracted the md5.exe utility, put a copy of the .dat file into the same folder and type md5 abc.dat (obviously, you change the name of abc to the file name you have). The utility will return a string like, "6C35472B8D3FDC82BF6AEDD2E6AC855E." This is the md5 hash and is unique to that file.
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jaesoul
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You are a genius!
Anti-Virus Apps
Anti-Virus Apps

Anti-virus software was originally developed to detect and remove computer viruses. However, with the proliferation of other kinds of malware, antivirus software started to provide protection from other computer threats. In particular, modern antivirus software can protect from malicious browser helper objects (BHOs), browser hijackers, ransomware, keyloggers, backdoors, rootkits, trojan horses, worms, malicious layered service providers (LSPs), dialers, fraud tools, adware and spyware. Some products also include protection from other computer threats, such as infected and malicious URLs, spam, scam and phishing attacks, online identity theft (privacy), online banking attacks, social engineering techniques, Advanced Persistent Threat (APT), botnets and DDoS attacks.

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