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moneywell

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Unable to receive or send message from this particular domain

I can't receive or send email message from this particular domain.

The error is as below.

How do I rectify it.
Thanks

I don't think I have Reverse pointer and SPF for this particular domain. What else should I do. Thanks
Generating server: PapperteM.capitaland.com
 
jbok@lfbls.com.sg
mail.lfbls.com.sg #<mail.lfbls.com.sg #4.4.7> #SMTP#
 
Original message headers:
 
Return-Path: <carine.mak@capitaland.com>
Received: from farrtoryn2.dc.capitaland.com ([10.61.12.112])    by
 PapperteM.capitaland.com (8.13.7/8.13.7) with ESMTP id m6H9Z5Zi022369   for
 <jbok@lfbls.com.sg>; Thu, 17 Jul 2008 17:35:05 +0800
Received: from BACTABANK1.dc.capitaland.com (10.150.139.8) by
 farrtoryn2.dc.capitaland.com (10.150.203.110) with Microsoft SMTP Server
 (TLS) id 8.1.240.5; Thu, 17 Jul 2008 17:46:21 +0800
Received: from BOSSKIA.dc.capitaland.com ([10.150.139.5]) by
 BACTABANK1.dc.capitaland.com ([10.150.139.8]) with mapi; Thu, 17 Jul 2008
 17:49:01 +0800
From: <carine.mak@capitaland.com>
To: <jbok@lfbls.com.sg>
Date: Thu, 17 Jul 2008 17:48:13 +0800
Subject: FW: CKJ - Raffles City #01-06
Thread-Topic: CKJ - Raffles City #01-06
Thread-Index: Acjm7acem7H1El1wRyCkW64v/iteUAAPCEIAADBnKXA=
Message-ID: <CCD7A19998E1CE488316D02E79FFA725348DB0F405@BOSSKIA.dc.capitaland.com>
Accept-Language: en-US
Content-Language: en-US
X-MS-Has-Attach:
X-MS-TNEF-Correlator:
acceptlanguage: en-US
Content-Type: multipart/alternative;
        boundary="_000_CCD7A19998E1CE488316D02E79FFA725348DB0F405BOSSKIAdccapi_"
MIME-Version: 1.0
X-Proofpoint-Virus-Version: vendor=fsecure engine=1.12.7160:2.4.4,1.2.40,4.0.166 definitions=2008-07-17_01:2008-07-16,2008-07-17,2008-07-17 signatures=0
X-Proofpoint-Spam-Details: rule=notspam policy=default score=0 spamscore=0 ipscore=0 phishscore=0 bulkscore=0 adultscore=0 classifier=spam adjust=0 reason=mlx engine=5.0.0-0805090000 definitions=main-0807170015

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uid94130
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Do you have NDRs generated in this case?
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moneywell

ASKER

Yes there is NDR

Delivery has failed to these recipients or distribution lists:
 
jbok@lfbls.com.sg
Microsoft Exchange has been trying to deliver this message without success and has stopped trying. Please try sending this message again, or provide the following diagnostic text to your system administrator.
 
The following organization rejected your message: mail.lfbls.com.sg.
 
 
 
 
 
 
 
Diagnostic information for administrators:
 
Generating server: PapperteM.capitaland.com
 
jbok@lfbls.com.sg
mail.lfbls.com.sg # #SMTP#
 
Original message headers:
 
Return-Path:
Received: from farrtoryn2.dc.capitaland.com ([10.61.12.112])    by
 PapperteM.capitaland.com (8.13.7/8.13.7) with ESMTP id m6H9Z5Zi022369   for
 ; Thu, 17 Jul 2008 17:35:05 +0800
Received: from BACTABANK1.dc.capitaland.com (10.150.139.8) by
 farrtoryn2.dc.capitaland.com (10.150.203.110) with Microsoft SMTP Server
 (TLS) id 8.1.240.5; Thu, 17 Jul 2008 17:46:21 +0800
Received: from BOSSKIA.dc.capitaland.com ([10.150.139.5]) by
 BACTABANK1.dc.capitaland.com ([10.150.139.8]) with mapi; Thu, 17 Jul 2008
 17:49:01 +0800
From:
To:
Date: Thu, 17 Jul 2008 17:48:13 +0800
Subject: FW: CKJ - Raffles City #01-06
Thread-Topic: CKJ - Raffles City #01-06
Thread-Index: Acjm7acem7H1El1wRyCkW64v/iteUAAPCEIAADBnKXA=
Message-ID:
Accept-Language: en-US
Content-Language: en-US
X-MS-Has-Attach:
X-MS-TNEF-Correlator:
acceptlanguage: en-US
Content-Type: multipart/alternative;
        boundary="_000_CCD7A19998E1CE488316D02E79FFA725348DB0F405BOSSKIAdccapi_"
MIME-Version: 1.0
X-Proofpoint-Virus-Version: vendor=fsecure engine=1.12.7160:2.4.4,1.2.40,4.0.166 definitions=2008-07-17_01:2008-07-16,2008-07-17,2008-07-17 signatures=0
X-Proofpoint-Spam-Details: rule=notspam policy=default score=0 spamscore=0 ipscore=0 phishscore=0 bulkscore=0 adultscore=0 classifier=spam adjust=0 reason=mlx engine=5.0.0-0805090000 definitions=main-0807170015
Ok. The troubleshooting must be done from the start point to the destination. It might be that one of the 2 domains are listed as SPAMers.

As you say it's the same when you send messages to that domain, test the connection to the MX records of that domain. Here is how:

1. To check the MX records:

from cmd.exe type "nslookup"
on the new prompt type "set type=mx"
type the domain name

you should receive then the MX records for the respective domain. You can use the MX records in step 2.

2. To test the connection on the TCP 25 port (from cmd.exe):
telnet servername 25
A detailed article on how to use Telnet to test a SMTP connection can be found here:
http://technet.microsoft.com/en-us/library/bb123686(EXCHG.80).aspx
ASKER CERTIFIED SOLUTION
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Nitin Gupta
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