troubleshooting Question

Can't access web-sites, but MSN, ping works!

Avatar of Kaptain1
Kaptain1Flag for United States of America asked on
BroadbandNetwork OperationsWindows Networking
6 Comments1 Solution1574 ViewsLast Modified:
Hello Experts,

This one got me stumbled...
I can PING domain names, MSN works, but IE or Firefox cannot load web-sites!

Friend's PC:
Windows XP SP2, Comcast cable modem connected straight to the computer w/ Ethernet cable.
Internet Explorer, Firefox3 opens up, but 'Server Cannot be found' page appears.
At first i tried using Firefox2, and it worked well!! But then i updated to Firefox3, and no more connection!

Problem occurred once Linksys router was removed from the LAN.

Comcast tech came over, and could access the WEB using his laptop.
I can PING web-sites, and MSN messenger loads and works well.
Computers gets dynamic pubic IP assigned by Comcast.
I tried disabling firewall, reinstalling IE7, settings in Windows Networking seem fine.
There aren't any blockers or additional firewalls installed to our knowledge.

What tha hell!?

Thank You.
ASKER CERTIFIED SOLUTION
Marc Z

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 1 Answer and 6 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 6 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros