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cannot start a published application on CITRIX secure gateway

I installed citrix secure gateway, and published one test application. I am able to login to website, but once clicking on the application icon, i get the java error message: Unable to access ICA file, HTTP 500: an error occured while connecting to the requested resource
The samething happens when trying to load using the activex client.
any solution to this problem
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ynetwizard

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anybody?
Save .ICA file from the WI for the application and check if evrythg right on it. What happen if you try other client i.e. Full PN or PNAgent? And, also take Network trace and see if it is blocked by some devie or routed properly or not.

Also, is evythg works if you directly login to WI without using CSG? If it works then it means WI is working fine and there is some issue on CSG side and Network trace could help you to see if any device like firewall, etc is blocking traffic or not. Let me know the outcome of your investigation.
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