Link to home
Create AccountLog in
Avatar of mraasch
mraasch

asked on

Blurry Background Image

Hello:
I have created a Crystal Report.  This report is being used as an official form.  I have scanned the previous form into an image and placed it as the background on my new Crystal Report.

We are using asp.net c# and the ReportDocument class to view the report in our asp.net c# application (Visual Studio 2005) over the web.  The application generates a .pdf file which is then viewed in Adobe Reader called by the application.

Everything has worked perfectly until now running the application on my PC and connecting to a remote SQL Server database and even when previously running the application remotely and connecting to a remote SQL Server database.

We have now switched servers.  Now when the report is displayed when the application is running on a remote server, the background image appears blurry and is hardly readable.

I can open the report on the application server in Crystal and the report looks just fine -- only now when viewing it through the app is the image distorted.

One thing I'm considering is the following.  I installed Crystal on my PC using CRXI and then upgraded to CRXIR2.  I then installed SP3, so my final version is 11.5.9.1076.  On th new server, I just did a straight install from the CRXIR2 disk and then upgraded to SP3.  It's version is 11.5.10.1263.  I'm wondering if this might be an issue?

Any ideas would be greatly appreciated!

Avatar of wykabryan
wykabryan
Flag of United States of America image

I have experienced this issue on Win2000 and Win2003.  I dont believe there is an issue at all other than how Windows processes the graphics within the report. I would bet that if you exported that report from that environment as pdf and opened it on a different machine it would look perfect.  You may try reinstalling video drivers and Adobe.  For me it was never a big issue once I realized it was just the display that was messed up.
ASKER CERTIFIED SOLUTION
Avatar of mraasch
mraasch

Link to home
membership
Create an account to see this answer
Signing up is free. No credit card required.
Create Account