troubleshooting Question

Blurry Background Image

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mraasch asked on
DB Reporting ToolsASP.NETCrystal Reports
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Hello:
I have created a Crystal Report.  This report is being used as an official form.  I have scanned the previous form into an image and placed it as the background on my new Crystal Report.

We are using asp.net c# and the ReportDocument class to view the report in our asp.net c# application (Visual Studio 2005) over the web.  The application generates a .pdf file which is then viewed in Adobe Reader called by the application.

Everything has worked perfectly until now running the application on my PC and connecting to a remote SQL Server database and even when previously running the application remotely and connecting to a remote SQL Server database.

We have now switched servers.  Now when the report is displayed when the application is running on a remote server, the background image appears blurry and is hardly readable.

I can open the report on the application server in Crystal and the report looks just fine -- only now when viewing it through the app is the image distorted.

One thing I'm considering is the following.  I installed Crystal on my PC using CRXI and then upgraded to CRXIR2.  I then installed SP3, so my final version is 11.5.9.1076.  On th new server, I just did a straight install from the CRXIR2 disk and then upgraded to SP3.  It's version is 11.5.10.1263.  I'm wondering if this might be an issue?

Any ideas would be greatly appreciated!

ASKER CERTIFIED SOLUTION
mraasch

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