troubleshooting Question

Blurry Background Image

Avatar of mraasch
mraasch asked on
DB Reporting ToolsASP.NETCrystal Reports
2 Comments1 Solution608 ViewsLast Modified:
I have created a Crystal Report.  This report is being used as an official form.  I have scanned the previous form into an image and placed it as the background on my new Crystal Report.

We are using c# and the ReportDocument class to view the report in our c# application (Visual Studio 2005) over the web.  The application generates a .pdf file which is then viewed in Adobe Reader called by the application.

Everything has worked perfectly until now running the application on my PC and connecting to a remote SQL Server database and even when previously running the application remotely and connecting to a remote SQL Server database.

We have now switched servers.  Now when the report is displayed when the application is running on a remote server, the background image appears blurry and is hardly readable.

I can open the report on the application server in Crystal and the report looks just fine -- only now when viewing it through the app is the image distorted.

One thing I'm considering is the following.  I installed Crystal on my PC using CRXI and then upgraded to CRXIR2.  I then installed SP3, so my final version is  On th new server, I just did a straight install from the CRXIR2 disk and then upgraded to SP3.  It's version is  I'm wondering if this might be an issue?

Any ideas would be greatly appreciated!


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