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rutlandict
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When opening older files in Word 2007 I get error "Word cannot start converter mswrd632". How do I solve this problem?

When opening older files in Word 2007 I get error "Word cannot start converter mswrd632". How do I solve this problem?

I have tried running Office Repair from the disk and this brings up 2 registry errors with the following messages:

"Error 1406. Setup cannot write the value to the registry key \CLSID\{F0291081-E87C-4E07-970A-A0A03761E536}. Verify that you have sufficient permissions to access the registry."

"Error 1406. Setup cannot write the value to the registry key \CLSID\{13DE4A42-8D21-4C8E-BF9C-8F69CB068FCA}. Verify that you have sufficient permissions to access the registry."

I have also tried reinstalling Office with no success.

Microsoft Word

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Joanne M. Orzech

8/22/2022 - Mon
rutlandict

ASKER
Further to previous details, I do not have Lotus Notes installed which other sources have found to be a problem.
Joanne M. Orzech

Did you install the converters when you did the Office install?  Image of what you may have seen attached.

If not, maybe you can try installing the Compatibility Pack...found at:
http://www.microsoft.com/downloads/details.aspx?FamilyId=941B3470-3AE9-4AEE-8F43-C6BB74CD1466&displaylang=en




Install-Converters.jpg
rutlandict

ASKER
To: JOrzech

I have tryed the above link and downloaded.  I tryed to open a file after a restart in word but unfortunately this has not work.  Do you have any other suggestions?

Thanks
Richard.
I started with Experts Exchange in 2004 and it's been a mainstay of my professional computing life since. It helped me launch a career as a programmer / Oracle data analyst
William Peck
Joanne M. Orzech

Hmmm - when you did a reinstall, did you change the options to include the converters?

I've also read that rather than reinstall through Control Panel, Add Remove Programs, that if you do a reinstall through setup.exe it may have a different effect.

Just tossing out some ideas here Richard...
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rutlandict

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Joanne M. Orzech

ooh - I hate to hear that any document is beyond repair!  If you need just the text of the docs, you can try going to File, Open, and in the dropdown box, select Recover Text from any document....

Good luck.

No objection to close.