Unable to setup scanner in remote office
I'm using the Sharpdesk 3.2 program and trying to setup an user to use the scan to desktop feature. I'm able to browse into the device thru IE and can do configurations. I can ping it as well. But when I try to add the device to the progam, I get an error stating....
Add failed.
Device x.x.x.x is not valid according to this vaildator.
HTTP Error 404: Object not found.
Device x.x.x.x is not valid according to this validator.
I have similiar device local to me and I have no trouble setting the user up when he's here.
Does anyone know what I can try next? Thanks.
Add failed.
Device x.x.x.x is not valid according to this vaildator.
HTTP Error 404: Object not found.
Device x.x.x.x is not valid according to this validator.
I have similiar device local to me and I have no trouble setting the user up when he's here.
Does anyone know what I can try next? Thanks.
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The Accepted Solution is incorrect. Sharpdesk is set up on a Sharp Copier which has an IP address. The scan is sent directly to the users copmuter. You need to follow the setup instructions carefully or work with the copier dealer. They usuallly have someone trained on it.
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