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I have reverted the aformentioned registry change. I am now having 3 users with this issue. They all received the &quot;junk mail capacity&quot; error before Outlook started this behavior. I tried logging into OWA and clearing the junk mail folder.<br />
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I then set a test email, it crashed right after it said updating Inbox in the bottom right hand corner. So I feel like this has something to do with the junk mail folder/filtering.
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Try the following:<br />
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Outlook is crashing <br />
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Disable add-ins. If you have Adobe Acrobat 6 installed, disable it's add-in first. SnagIt's addin will also crash Outlook. If Outlook crashes when you attempt to disable the addins, you'll need to edit the registry. Browse to HKEY_LOCAL_MACHINE\SOFTWAR<wbr />E\Microsof<wbr />t\Office\O<wbr />utlook\Add<wbr />ins and change the load behavior for Acrobat, SnagIt or other non-Microsoft add-ins to 0. <br />
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<a href="http://www.slipstick.com/outlook/ol2007/known_issues.htm" rel="ugc">http://www.slipstick.com/outlook/ol2007/known_issues.htm</a><br />
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We have a client with Vista SP1 and Office 2007 SP1. Today around 4 hours after installing a round of updates, his Outlook is crashing when he receives an email. He is connected to an Exchange server with 2003 SP2. <br />
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It crashes in safe mode and in regular mode. I have tried disabling add-ins but it still crashes. I have tried it so his exchange is the only data file (no psts or archives) but it still crashes with the Outlook has stopped working close program prompt.<br />
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It will run fine but when I send him a test email, it will crash, so I know it is an issue when receiving rather than at startup.<br />
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The only thing that has changed is about an hour before we added a registry edit &nbsp;to the Exchange server to allow for larger Junk Mail lists.<br />
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He is on a conference call so I am unable to work on it now, but does anyone have anything to try?<br />
<br />
Thanks!
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We have a client with Vista SP1 and Office 2007 SP1. Today around 4 hours after installing a round of updates, his Outlook is crashing when he receives an email. He is connected to an Exchange server with 2003 SP2. 

It crashes in safe mode and in regular mode. I have tried disabling add-ins but it still crashes. I have tried it so his exchange is the only data file (no psts or archives) but it still crashes with the Outlook has stopped working close program prompt.

It will run fine but when I send him a test email, it will crash, so I know it is an issue when receiving rather than at startup.

The only thing that has changed is about an hour before we added a registry edit  to the Exchange server to allow for larger Junk Mail lists.

He is on a conference call so I am unable to work on it now, but does anyone have anything to try?

Thanks!

Outlook crashing on retrieval of mail (in SAFE MODE TOO!)

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.