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After password reset user unable to access network shares.

I recently changed the passwords for a few users at our remote office. They are able to login and  but are unable to access network shares. Also their NetDocuments auto login is not working which checks Active Directory. I checked the remote site server and see Event 1864, 13562, 4004 and 4015.
Windows Server 2003

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8/22/2022 - Mon