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KANEWONG

Microsoft Exchange could not find a certifcate...
I found this message in application log.. and found a recommended solution in Microsoft site "http://support.microsoft.com/kb/555855", can anyone tell me would it affect the performance of my Exchange 2007 if I do not apply this solution to my server?  What is impact on server if I do not apply it?  I am using SSL cert for my webmail function and allow laptop computer user access to my Exchange 2007 via "RCP over HTTPS" while they are not in office.

Message in application log.
Microsoft Exchange couldn't find a certificate that contains the domain name webmail.company.com in the personal store on the local computer. Therefore, it is unable to support the STARTTLS SMTP verb for the connector Outbound_Internet_Email with a FQDN parameter of webmail.cwalkergroup.com. If the connector's FQDN is not specified, the computer's FQDN is used. Verify the connector configuration and the installed certificates to make sure that there is a certificate with a domain name for that FQDN. If this certificate exists, run Enable-ExchangeCertificate -Services SMTP to make sure that the Microsoft Exchange Transport service has access to the certificate key.

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Avatar of BBRazzBBRazz🇬🇧

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Avatar of KANEWONGKANEWONG

ASKER

some of the laptop user is using Outlook Anywhere, like myself; in Outlook, I configure RPC over HTTPS for all laptop user but some of them got stuck while connecting to Exchange 2007 internally at the office, I am not sure if it is caused by the certificate issue or not.

Avatar of BBRazzBBRazz🇬🇧

Can you run "get-exchange-cetificate | fl > certificates.txt" and post the file here?

hi;

I figure it out.  The stucked user got network card driver problem, after update the network card driver for their laptop from Microsoft site, they can connect to Exchange 2007.

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However; there is another issue.  When the user want to save a new meeting appointment from Outlook, they will get no permission to save message but when they close Outlook and re-connect again, it works fine.

any idea?

"Enable-ExchangeCertificate -thumbprint xxxxxxxxxxxxxxxxxxxx  -Services SMTP"

Just in case someone didn't figure it out.  Thumbprint was spelled incorrectly.
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Exchange is the server side of a collaborative application product that is part of the Microsoft Server infrastructure. Exchange's major features include email, calendaring, contacts and tasks, support for mobile and web-based access to information, and support for data storage.