Avatar of gova
gova
Flag for United States of America asked on

Unable to connect to VPN

Hi Experts,
I cannot connect to my office network using VPN (I am using the VPN client which comes with XP) from my home using broadband connection (BSNL). The process, it connects the server address xxx.xxx.xxx.xxx and tries to authenticate then it gives up.

This is accessible from other networks.
Any help is highly appreciated.

Thanks,
VPN

Avatar of undefined
Last Comment
ravisimpi

8/22/2022 - Mon
svs

There might be a filter (or a firewall, or a NAT device) in BSNL's network that doesn't pass GRE protocol packets.
gova

ASKER
I checked out with my fellow colleagues who are using the same BSNL network. They do not seem to be having this problem.
ravisimpi

As your PC will be having an Private IP address, VPN will not work. You will have to configure the modem to operate at bridged mode rather than PPPoE mode.
You need to create a PPPoE dialer on your PC and enter username and password and click on connect. Your PC will send username and password.
This is the best money I have ever spent. I cannot not tell you how many times these folks have saved my bacon. I learn so much from the contributors.
rwheeler23
gova

ASKER
My laptop get the dynamic IP address. Let me try with Bridge and update you.
gova

ASKER
Unfortunately, my internet connection is inactive for few days. I will try when once it is up and running.
ravisimpi

No issues, try once the internet connection is fixed and do let me know in case you require any assistance.
⚡ FREE TRIAL OFFER
Try out a week of full access for free.
Find out why thousands trust the EE community with their toughest problems.
ASKER CERTIFIED SOLUTION
gova

THIS SOLUTION ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
See Pricing Options
Start Free Trial
GET A PERSONALIZED SOLUTION
Ask your own question & get feedback from real experts
Find out why thousands trust the EE community with their toughest problems.
ravisimpi

Very good news.. Enjoy..!!!!!