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Unable to connect to VPN

Hi Experts,
I cannot connect to my office network using VPN (I am using the VPN client which comes with XP) from my home using broadband connection (BSNL). The process, it connects the server address xxx.xxx.xxx.xxx and tries to authenticate then it gives up.

This is accessible from other networks.
Any help is highly appreciated.

Thanks,

svs

There might be a filter (or a firewall, or a NAT device) in BSNL's network that doesn't pass GRE protocol packets.

gova

ASKER

I checked out with my fellow colleagues who are using the same BSNL network. They do not seem to be having this problem.

ravisimpi

As your PC will be having an Private IP address, VPN will not work. You will have to configure the modem to operate at bridged mode rather than PPPoE mode.
You need to create a PPPoE dialer on your PC and enter username and password and click on connect. Your PC will send username and password.

gova

ASKER

My laptop get the dynamic IP address. Let me try with Bridge and update you.

gova

ASKER

Unfortunately, my internet connection is inactive for few days. I will try when once it is up and running.

ravisimpi

No issues, try once the internet connection is fixed and do let me know in case you require any assistance.

ASKER CERTIFIED SOLUTION

gova

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ravisimpi

Very good news.. Enjoy..!!!!!