Avatar of lseeman
lseemanFlag for United States of America

asked on 

Exchange 2007 & 2003 Co-Existance - One way mail flow to 2003 Only!

I have introduced Exchange 2007 to my Exchange 2003 Organization, BUT mail flow [only] works from 2007 to 2003 and NOT vice-versa---resulting in NDR's

Steps Taken:
1. I have ran the BPA and readiness checks and addressed any errors
2. I have followed the MSFT KB to create 'InterOP RGC' between servers
3. I have read MSFT article: "Troubleshooting Mail Flow from Exchange 2007 to Exchange 2003 When E-Mail Messages are Stuck in the Queue"
4. I've tried to forward all unresolved recipients to the 2007 exchange server in the 2003 SMTP Virtual Server settings

Events:
Exch 2003 Server: MsExchangeTransport / NR / 3006
Exchange

Avatar of undefined
Last Comment
lseeman
Avatar of BBRazz
BBRazz
Flag of United Kingdom of Great Britain and Northern Ireland image

Have you created a receive connector on the exchange 2007 server that has permissions for Exchange servers?

Can you create a recieve connector through the Console and select Accept Email from the internet?

Also, I assume the Accepted domains has been populated and Address Address Lists are complete?
Avatar of lseeman
lseeman
Flag of United States of America image

ASKER

No, b/c the Recieve Connectors appeared to been created automatically.   have two default Recieve Connectors already present: 'Client Exch2007' and 'Default Exch2007'.  Both are set to recieve mail from '0.0.0.0'

Yes, the Accepted Domains show all 3 of my domains that my Exchange 2003 processes.

Avatar of BBRazz
BBRazz
Flag of United Kingdom of Great Britain and Northern Ireland image

Do any of the recieve connectors alow anonymous access?
Avatar of lseeman
lseeman
Flag of United States of America image

ASKER

No; one is for Exchange clients and the other appears to be for Exchange Servers/egacy
Avatar of BBRazz
BBRazz
Flag of United Kingdom of Great Britain and Northern Ireland image

On the Permission Group can you tick Anonymous Users and Exchange Servers as a test?

If you enable full logging on the Exchange 2003 Virtual Server and and paste in the communication between the two servers?
Avatar of lseeman
lseeman
Flag of United States of America image

ASKER

I have modified the 'Default Exch2007' Receive Connector Permissions Groups tab to allow for Anonymous Users, which is in addition to Exchange Users, Exchange Servers and Legacy Exchange Servers.

Enabled Verbose logging, BUT nothing logged to:
C:\Program Files\Microsoft\Exchange Server\TransportRoles\Logs\ProtocolLog\SmtpReceive
Avatar of lseeman
lseeman
Flag of United States of America image

ASKER

This is what I get in App Event Log:

Event Type:      Warning
Event Source:      MSExchangeTransport
Event Category:      NDR
Event ID:      3006
Date:            7/21/2008
Time:            10:44:15 PM
User:            N/A
Computer:      NYC-EXCHANGE
Description:
A non-delivery report with a status code of 4.4.7 was generated for recipient rfc822;wcsupport@domain2.ORG (Message-ID <967C2BDBF00CDC4DAD5A65527E95294902AFFE9D@nyc-exchange.domain1.ORG>).  
Cause: Message in queue has expired.  The sending server tried to relay or deliver the message but the action could not be completed before the message expired.    
Solution: This message usually indicates a problem on the receiving server.  Check the validity of recipients address and verify that the receiving server is configured to receive messages correctly.  Resending the message will place it again in the queue, if the receiving server is up, message delivery will succeed
Avatar of BBRazz
BBRazz
Flag of United Kingdom of Great Britain and Northern Ireland image

Can you paste the SMTP log of the Exchange 2003 Server?

c:\windows\system32\logfiles\smtpsvc1\*.log?
Avatar of lseeman
lseeman
Flag of United States of America image

ASKER

I scanned the logfile for today and it does not show any handshakes with my Exch 2007 hub/mailbox/client Server.  Wouldnt this traffic not traverse using SMTP but instead over the Connector?
Avatar of BBRazz
BBRazz
Flag of United Kingdom of Great Britain and Northern Ireland image

Does Message Tracking on the Exchange 2003 server shed any furtehr light on the issue?
Avatar of lseeman
lseeman
Flag of United States of America image

ASKER

States:

smtp message submitted to adv queuing
smtp started message submission to adv queue
smtp message submitted to categorizer
smtp message categorized and queued for routing
smtp message queued for local delivery
smtp message delivered locally to user@domain.org
smtp store driver: message delivered locally to store to user@domain.org

Avatar of BBRazz
BBRazz
Flag of United Kingdom of Great Britain and Northern Ireland image

So that would indicate that the email arrived at its location.
Avatar of lseeman
lseeman
Flag of United States of America image

ASKER

You would think so, BUT it never shows up in the 2007 Mailbox inbox and the 2003 sender eventually gets a NDR as noted above.......
Avatar of lseeman
lseeman
Flag of United States of America image

ASKER

Anyone else have any further insight?
Avatar of lseeman
lseeman
Flag of United States of America image

ASKER

To expedite the resolution, I am going to get M$FT involved...

Anyone with advise in the meantime is welcome.  I'll post M$FT's findings soon hopefully...
Avatar of lseeman
lseeman
Flag of United States of America image

ASKER

After analyzing the issue further, I decided to remove a populated Exch2003 SMTP Virtual Server SmartHost entry, which was for an upstream SMTP Security Appliance as a test and restarted my VSMTP server.  This resolved the issue and allowed Exch2003-->Exch2007 mail flow.

However, I am figuring out a way to re-introduce this Exch2003 SmartHost for necessary SMTP granular logging and security requirements.  Once I determine this, I'll post my findings.

Thanks all!
ASKER CERTIFIED SOLUTION
Avatar of BBRazz
BBRazz
Flag of United Kingdom of Great Britain and Northern Ireland image

Blurred text
THIS SOLUTION IS ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
See Pricing Options
Start Free Trial
Avatar of lseeman
lseeman
Flag of United States of America image

ASKER

I have read and confirmed the best place for use of a smarthost in a co-existing exch2007 & exch2003 ogranization is on the exch2007 Edge Server EdgeSync to Internet send connector under the network tab.

Is this what you meant?

The only thing left for my migration at this point is, getting my BES to work in a exch co-exist....may require a new Question here....
Avatar of lseeman
lseeman
Flag of United States of America image

ASKER

Thank you for you interest and attn here
Exchange
Exchange

Exchange is the server side of a collaborative application product that is part of the Microsoft Server infrastructure. Exchange's major features include email, calendaring, contacts and tasks, support for mobile and web-based access to information, and support for data storage.

213K
Questions
--
Followers
--
Top Experts
Get a personalized solution from industry experts
Ask the experts
Read over 600 more reviews

TRUSTED BY

IBM logoIntel logoMicrosoft logoUbisoft logoSAP logo
Qualcomm logoCitrix Systems logoWorkday logoErnst & Young logo
High performer badgeUsers love us badge
LinkedIn logoFacebook logoX logoInstagram logoTikTok logoYouTube logo