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drehere

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OWA via Blackberry failing

Until recently, we have been using three Blackberrys successfully connecting through Outlook Web Access (OWA).  Intermittent failures usually correct themselves in a period of hours.  But now, we receive, bad password errors when trying to validate an account from the Blackberry.  The first of the recent failures, a reboot of the SBS server cleared it up - for a couple hours.  I have not been successful after a few days of trying since.

We can access the OWA with a web browser and log in successfully.  On the Blackberry, it just receives an error saying it cannot be validated.  Checking/validating a Blackberry account (AT&T) through a computer's web browser returns a "bad password" error.  The following errors occur in the security log a total of three times each attempt (in a period of about 120 seconds, the timeout I believe)  Two are informational, one error (curious to me, the 537 shows non-English characters in the "Logon Process:"

I have turned on Kerberos logging in the registry and obtain:
Error Code: 0x7  KDC_ERR_S_PRINCIPAL_UNKNOWN
For each of the failures.


Event Type:	Success Audit
Event Source:	Security
Event Category:	Account Logon 
Event ID:	672
Date:		7/22/2008
Time:		8:56:51 AM
User:		NT AUTHORITY\SYSTEM
Computer:	SERVER_NAME
Description:
Authentication Ticket Request:
 	User Name:		SERVER_NAME$
 	Supplied Realm Name:	DOMAIN.LOCAL
 	User ID:			DOMAIN\SERVER_NAME$
 	Service Name:		krbtgt
 	Service ID:		DOMAIN\krbtgt
 	Ticket Options:		0x40810010
 	Result Code:		-
 	Ticket Encryption Type:	0x17
 	Pre-Authentication Type:	2
 	Client Address:		127.0.0.1
 	Certificate Issuer Name:	
 	Certificate Serial Number:	
 	Certificate Thumbprint:	
 
 
 
 
Event Type:	Success Audit
Event Source:	Security
Event Category:	Logon/Logoff 
Event ID:	552
Date:		7/22/2008
Time:		8:56:51 AM
User:		NT AUTHORITY\SYSTEM
Computer:	SERVER_NAME
Description:
Logon attempt using explicit credentials:
 Logged on user:
 	User Name:	
 	Domain:		
 	Logon ID:		(0x0,0x914F)
 	Logon GUID:	-
 User whose credentials were used:
 	Target User Name:	SERVER_NAME$
 	Target Domain:	
 	Target Logon GUID: -
 
 Target Server Name:	SERVER_NAME.our-domain.com
 Target Server Info:	SERVER_NAME.our-domain.com
 Caller Process ID:	1632
 Source Network Address:	-
 Source Port:	-
 
 
 
 
 
Event Type:	Failure Audit
Event Source:	Security
Event Category:	Logon/Logoff 
Event ID:	537
Date:		7/22/2008
Time:		8:56:51 AM
User:		NT AUTHORITY\SYSTEM
Computer:	SVR
Description:
Logon Failure:
 	Reason:		An error occurred during logon
 	User Name:	SERVER_NAME$
 	Domain:		DOMAIN
 	Logon Type:	3
 	Logon Process:	ÈùÒ
 	Authentication Package:	NTLM
 	Workstation Name:	SERVER_NAME
 	Status code:	0xC000006D
 	Substatus code:	0x0
 	Caller User Name:	-
 	Caller Domain:	-
 	Caller Logon ID:	-
 	Caller Process ID:	-
 	Transited Services:	-
 	Source Network Address:	-
 	Source Port:	-

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drehere

8/22/2022 - Mon