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I am not able to open a lotus Domino Database

I am Lotus Domino Admin.
When I try to open a database of a user I get the following error
This database cannot be opened because a consistency check of it is needed  : ( The server Name \Folder Name\ database.nsf)

I tried to  ( Fixup -j  Mail\database.nsf) but in the console I got the same error .
So Does any one hase any Idea how can this problem be solved ??????
Taking into consideration that the ( Transactional Logging ) can not be activated becaue we use EMC EmailXtender.

Lotus IBM

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8/22/2022 - Mon