<div>
asterisk will not overwrite anything by reloading the dialplan...it only reprocesses the dialplan into memory...<br />
<br />
extensions reload<br />
<br />
after every change that is needed to reprocess your dialplan... and any &quot;#include file.conf&quot;, will be reprocessed as well.
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<div>
Makes sense...<br />
How do you make it look at [blacklist] before [longdistance]?<br />
<br />
[context1]<br />
include =&gt; [context2]<br />
exten =&gt; 320,1,Dial(SIP/${EXTEN},20<wbr />)<br />
exten =&gt; 320,n,Voicemail(${EXTEN}@d<wbr />efault)<br />
<br />
[context2]<br />
exten =&gt; 320,1,Hangup()<br />
<br />
(I'm on my laptop at home otherwise I would try it :)<br />
<br />
What will asterisk do in the real world? &nbsp;would it make any difference if [context2] is in a file included at the top of this dialplan?<br />
<br />
What happens if the extensions are outside of a context?<br />
[context1]<br />
include =&gt; context2<br />
exten =&gt; 320,1,Noop(Writing 320 CID to file)<br />
exten =&gt; 320,2,system(echo &quot;IN#${CALLERID(name)}#${CA<wbr />LLERID(num<wbr />ber)}#${UN<wbr />IQUEID}&quot;&gt; /tmp/panels/cid/${UNIQUEID<wbr />})<br />
exten =&gt; 320,4,Voicemail(${EXTEN}@d<wbr />efault)<br />
<br />
[context2]<br />
exten =&gt; 320,3,Dial(SIP/${EXTEN},20<wbr />)<br />
<br />
Would that work?<br />
<br />
I'm trying to understand how I can use what freepbx does for me automatically and still make my own small customisations.<br />
<br />
Thanks for the tutoring. :)<br />
Steven
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<div>
also if you look under [features] which is included in [default]....the last line... exten =&gt; 9000,1,Goto(manualblacklis<wbr />t,s,1) &nbsp; sends a user to the [manualblacklist] context at the &quot;s&quot; extension, priority 1.<br />
<br />
I could for example have just used 9000 under manualblacklist and included it in default, but then i'm unable to use other system extensions within that part of the context without using more Goto's.
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<div>
the macro's btw, are part of features.conf which allows you to call dialplan applications in any context using a * or # key number combo... &nbsp;I use it for recording calls, blacklisting, etc.
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<div>
Hi,<br />
I don't understand this:<br />
&quot;I could for example have just used 9000 under manualblacklist and included it in default, but then i'm unable to use other system extensions within that part of the context without using more Goto's.&quot;<br />
Just one part of my origional question is left:<br />
If I make customisations to extensions.conf or extensions_additional.conf<wbr /> Freepbx will over-write them next time I update it?<br />
<br />
Can I change the default set of rules FreePBX used to create the dialplan?<br />
<br />
&nbsp;Let me try explain - from the freepbx web-interface, If I create more ring groups or extensions, or whatever, I would expect that it creates new extensions.conf and extensions_additional.conf<wbr /> files. and any customisations I have made to those files will be lost? I can only customise extensions_custom.conf and extensions_override_freepb<wbr />x.conf?<br />
<br />
Thanks<br />
Steven
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<div>
I believe that is correct... if you change things from the web interface it will overwrite extensions.conf &nbsp;or extensions_additional....b<wbr />ut not the extensions_custom.conf...<br />
<br />
copy these files for backup purposes, then test this off hours.<br />
<br />

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<div>
all customization should be done in custom conf files..
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<div>
Thanks for all the help and tutoring!<br />
it's gonna be a long night tonight for me :)<br />
Steven
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<div>
<div class="content wysiwyg-content">
Hey...<br />
I've just learned how to make a dialplan that works - Now I have questions about how to get customisatons working in the dialplan - I need to understand this well before I continue my little proect of getting a popup with caller details for our CRM.<br />
If I have all my extentions (phones) defied in FreePBX, it makes a nice comprehensive list for each one in extensions_additional.conf<wbr /> uder [ext-local]. Which starts with include =&gt; ext-local-custom<br />
If there is a exten =&gt; 201,1,Macro(exten-vm,novm,<wbr />201) bah blah blah &nbsp;and I want to add a customised rule to that extension's (phone's) list, I must create a whole new list of rules for it? I can't just add the custom line in [ext-local-custom]?<br />
<br />
Is there a part of the dialplan that will apply to all calls?<br />
<br />
If I make customisations to extensions.conf or extensions_additional.conf<wbr /> Freepbx will over-write them next time I update it?<br />
<br />
Can I change the default set of rules FreePBX used to create the dialplan?<br />
<br />
WOW - lots of questions.<br />
<br />
Steven
</div>
</div>


Hey...
I've just learned how to make a dialplan that works - Now I have questions about how to get customisatons working in the dialplan - I need to understand this well before I continue my little proect of getting a popup with caller details for our CRM.
If I have all my extentions (phones) defied in FreePBX, it makes a nice comprehensive list for each one in extensions_additional.conf uder [ext-local]. Which starts with include => ext-local-custom
If there is a exten => 201,1,Macro(exten-vm,novm,201) bah blah blah  and I want to add a customised rule to that extension's (phone's) list, I must create a whole new list of rules for it? I can't just add the custom line in [ext-local-custom]?

Is there a part of the dialplan that will apply to all calls?

If I make customisations to extensions.conf or extensions_additional.conf Freepbx will over-write them next time I update it?

Can I change the default set of rules FreePBX used to create the dialplan?

WOW - lots of questions.

Steven

Dialplan Customisation

IP telephony (Internet Protocol telephony) is a general term for the technologies that use the Internet Protocol's packet-switched connections to exchange voice, fax, and other forms of information that have traditionally been carried over the dedicated circuit-switched connections of the public switched telephone network (PSTN). Using the Internet, calls travel as packets of data on shared lines, avoiding the tolls of the PSTN. The challenge in IP telephony is to deliver the voice, fax, or video packets in a dependable flow to the user.

IP Telephony

Voice over IP (VoIP) is a methodology and group of technologies for the delivery of voice communications and multimedia sessions over Internet Protocol (IP) networks, such as the Internet. Other terms commonly associated with VoIP are IP telephony, Internet telephony, broadband telephony, and broadband phone service. The term specifically refers to the provisioning of communications services (voice, fax, SMS, voice-messaging) over the public Internet, rather than via the public switched telephone network (PSTN).  Examples of the VoIP protocols are H.323, Media Gateway Control Protocol (MGCP), Session Initiation Protocol (SIP), H.248 (also known as Media Gateway Control (Megaco)), Real-time Transport Protocol (RTP), Real-time Transport Control Protocol (RTCP), Secure Real-time Transport Protocol (SRTP), Session Description Protocol (SDP), and Inter-Asterisk eXchange (IAX).