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AutoDesk print issues to Oce' TDS600

I have a Customer who has an Oce' TDS600 plotter.  They print to it from AutoDesk Agricultural 2007.  We've set-up the print queue for this plotter on their Windows 2003 server.  Just recently 2 of the users can not print to the Oce' TDS600 from within AutoDesk.  They can print using Word or other applications.
Attached is the error message they are getting.  There are 2 other users who can print just fine to this print queue?

Thanks in advance for any help with this.
CAD/Architecture Software

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8/22/2022 - Mon