troubleshooting Question

Can't connect to remote VPN using Netgear Prosafe client while behind Cisco Pix 501

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mwagoner_73Flag for United States of America asked on
Hardware FirewallsCiscoVPN
8 Comments1 Solution601 ViewsLast Modified:
In our office we have a Cisco Pix 501 firewall / vpn device sitting behind a Cisco 2800 series router.  One of our developers needs to connect to a client VPN using the NetGear Prosafe VPN Client software.  All settings for the vpn connection have been verified but we can't seem to conect.  In the log viewer the following error messages are returned:

- initiating IKE Phase 1 (IP ADDR: xxx.xxx.xxx.xxx)
- SENDING >>>>>>>>> ISAKMP OAK MM (SA, VID, 2x)
- Message not received Retransmitting!
- SENDING >>>>>>>>> ISAKMP OAK MM (Retransmission)

then it just repeats until it times out....

any suggestions or can you help point in the right direction???  Is it something on the Cisco PIX device or the 2800??



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