troubleshooting Question

Can't connect to remote VPN using Netgear Prosafe client while behind Cisco Pix 501

Avatar of mwagoner_73
mwagoner_73Flag for United States of America asked on
Hardware FirewallsCiscoVPN
8 Comments1 Solution601 ViewsLast Modified:
In our office we have a Cisco Pix 501 firewall / vpn device sitting behind a Cisco 2800 series router.  One of our developers needs to connect to a client VPN using the NetGear Prosafe VPN Client software.  All settings for the vpn connection have been verified but we can't seem to conect.  In the log viewer the following error messages are returned:

- initiating IKE Phase 1 (IP ADDR:
- SENDING >>>>>>>>> ISAKMP OAK MM (SA, VID, 2x)
- Message not received Retransmitting!
- SENDING >>>>>>>>> ISAKMP OAK MM (Retransmission)

then it just repeats until it times out....

any suggestions or can you help point in the right direction???  Is it something on the Cisco PIX device or the 2800??

Join our community to see this answer!
Unlock 1 Answer and 8 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 8 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros