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I think my MAC is hijacked and infected. I need remote expert help to cleanup.

Can you assist with this matter? I have AVAST installed, and I get lots of scan results=ERR 13 and I cannot remove them. They result in UNPROCESSED when I want to to must them to the VIRUS CHEST.
Anti-Virus AppsMac OS X

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Marc Z
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Eoin OSullivan
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I doubt your mac is infected (there are virtually NO viruses or spyware for OSX out there) but you may have damaged files or specific files that Avast cannot scan properly on the Mac.

1. Email Avast detailing the files and the error and they should be able to tell you if the files are really infected
2. On the Mac - run Disk Utility and REPAIR all file permissions.

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I agree  there is only 1 known viruse to mac last I knew.  I would contact the company that makes your antivirs software and see what they tell you.  I sounds like a probelm with there software.  
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Marc Z
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Marc Z
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Did you understand my last post? Do you have more questions?
I also referred to this issue being likely caused by files that Avast cannot scan.  I agree that mtz1of4 provided the most specific answer and should get the points
Avatar of younghv
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Thank you for the comment.
This is my first time at trying 'Cleanup' and I have managed to get a couple wrong.
When the Administrator comes through, he can do a 'split' with:
{http:#22067079} and {http:#22098497}

I've done about 600 abandoned questions in the past couple of days, so please feel free to comment when you find I've gotten one wrong.

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Marc Z
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I have no objections to splitting.
Anti-Virus Apps
Anti-Virus Apps

Anti-virus software was originally developed to detect and remove computer viruses. However, with the proliferation of other kinds of malware, antivirus software started to provide protection from other computer threats. In particular, modern antivirus software can protect from malicious browser helper objects (BHOs), browser hijackers, ransomware, keyloggers, backdoors, rootkits, trojan horses, worms, malicious layered service providers (LSPs), dialers, fraud tools, adware and spyware. Some products also include protection from other computer threats, such as infected and malicious URLs, spam, scam and phishing attacks, online identity theft (privacy), online banking attacks, social engineering techniques, Advanced Persistent Threat (APT), botnets and DDoS attacks.

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