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Font Folder Problem

I have a Windows 2000 SP4 machine that seems to have a problem with the Fonts Folder. When I click on the Fonts Folder in Control Panel, the explorer.exe program crashes. Attached is a screen shot of the error. Any ideas on how to fix the problem would be appreciated.
FontError.doc
Windows 2000

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TechSupCat
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SheharyaarSaahil
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Start>Run>type eventvwr.msc and hit enter
select Applications from the left column, and then look in the right pane for the "Error" entries
double click them to check their Properties and post back if they are reporting about these explorer crashes mentioning any specific dll file for "faulting module"

How To Diagnose System Problems with Event Viewer in Microsoft Windows 2000
http://support.microsoft.com/kb/302542
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TechSupCat

ASKER

I have checked all the event logs but have not found any related error that I could distinguish.  Attached is a text file of the App log back to 7/16.  
WhitneyAppLog.txt
can you boot into safemode and try opening the fonts folder there?
also, try running sfc /scannow from start>run to fix any possible corruption with the windows files.

it can happen due to a corrupted font also which you may installed?
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ASKER

I tried SafeMode and found no change in behavior.  I then tried to the sfc /scannow command but was prompted for a CD, which I didn't have because we udated via WSUS server.  There was no option to browse to a location.  I tried downloading the SP file and copied it to CD, but got message that I had the wrong CD everytime I tried to use either the SP4 CD or the Windows CD (with SP3 on it).

I was able to right click on the Font Folder and open the Search window.  I did a *.* search for files in that folder and was able to view the folder contents.  I deleted one .txt file from the Search results pane that appeared to be from an old program and then verified there are no duplicate file names and nothing with a zero file size.  None of that changed the problem.
you can grab any disk which matches the current OS and SPs on your system for the sfc scan.
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ASKER

I found a CD with WIn2kSP4 and sfc command still isn't working.  I think there must be something wrong with CD device.  The drive does not detect any CD in the device.
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ASKER

I am working on replacing the CD drive today and will post again after I have run the sfc command.
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ASKER

I replaced the defective CD, ran the sfc /scannow command and behavior did not change.  I also tried a repair on the OS and the font folder still does not open.  I also now have trouble opening the event logs.  Any other suggestions?
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TechSupCat

ASKER

The Font Thing software worked...I got the font installed we needed, but still cannot open the folder.  I checked the event logs, and they do open.  There are some error events now, but will close this post now and start another if necessary.  Thanks for all your help!
Windows 2000
Windows 2000

Windows 2000 is an operating system for use on both client and server computers. It is the successor to Windows NT 4.0, and is the last version of Microsoft Windows to display the "Windows NT" designation. Four editions of Windows 2000 were released (Professional, Server, Advanced Server, and Datacenter Server) that shared a core set of features, including many system utilities such as the Microsoft Management Console. All versions of the operating system support NTFS 3.0, Encrypting File System, as well as basic and dynamic disk storage. The Windows 2000 Server family includes support for Active Directory services, Distributed File System and fault-redundant storage volumes.

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