troubleshooting Question

How do use the Mac Printer that comes with Leopard with a Citrix client?

Avatar of James St. John
James St. JohnFlag for United States of America asked on
Microsoft Server OSCitrixMac OS X
2 Comments1 Solution569 ViewsLast Modified:
I have a friend who just updated his Mac to the Leopard OS.

Formerly (under his older Mac OS; my friend's not sure of the old version number) , when he used his Citrix (thin client) application, he had a client printer named "Mac Printer" inside his Citrix session - when he printed to that printer, he could generate a PDF of whatever was being printed.

We just tried the same thing under Leopard -- the "Max Printer" shows in the Citrix session, but when he prints to it the client hangs.  Additionally, for whatever the reason, on the Windows (Citrix) side, the printer driver for the Max Printer indicates "HP LaserJet II".

I'm not that great with Macs, but I'd like to try to help out a friend.  Any clues as to what I can try in order to resolve this?

Thanks,
-- Jim
ASKER CERTIFIED SOLUTION
ET0000

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 1 Answer and 2 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 2 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros