troubleshooting Question

Word 2007 uk proofing tool error

Avatar of Gareth McKee
Gareth McKeeFlag for Canada asked on
Microsoft WordCitrix
3 Comments1 Solution481 ViewsLast Modified:
Hi all,

background
Server 2003
Citrix PS4 - published desktop
Office 2007
All fully patched

Question
1 of my citrix servers is having an issue with the UK dictionary. When some (not all) users who log onto the server not being able to do spell checks. the error implies the proofing tools are not installed. they obviously are as others (Domain admins, but again not all domain admins) can use the spell check.

when the users log onto another server they are fine.

i have uninstalled/reinstalled office several times.

any ideas welcome.
thanks
Gareth
ASKER CERTIFIED SOLUTION
Joanne M. Orzech
Manager, Document Services Center
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