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Missing text in pdf while running on ColdFuion 7 Acrobat Reader
We have updated our pdfs with a new font. The pdfs run fine on local computer. When we upload the pdfs to our website that runs ColdFusion 7 (that has no patches) some of the text in the pdf is missing. I noticed it only happens with the combination of the letters fi togther. An example is non-profit shows up as non-pro t. Has anyone seen this before? The fonts used are not stored on the server. Should they be?
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Karl Heinz Kremer
It sounds like the ligatures are not correctly displayed. This is probably because the correct font is not available on the client computer. In general, it is a good idea to embed all required fonts in your PDF files. This way, there is no doubt about what's available and what not. To save space, you can select to subset embed the fonts, which means that only those glyphs which are actually used in the PDF will be embedded (e.g. if you are not using any "X" character, "X" will not be embedded, but "A" - because it gets used in the file - will be embedded).
ASKER
It works fine for me on my local computer. When I view it on the website that runs ColdFusion, that's where the issue is.
So you see the problem even when you try to access the file on the server from your local computer?
Have you tried to embed the fonts?
Have you tried to embed the fonts?
"The fonts used are not stored on the server. Should they be?"
yes
and use the cfdocument attribute
fontembed= Yes
yes
and use the cfdocument attribute
fontembed= Yes
SidFishes - isn't the fontembed setting only used when a PDF file gets created by the CF server? In this case, the PDF file is already uploaded, so the server does not have to do anything besides serving it out. I could be mistaken, but I doubt that it will make a difference in this case.
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That's what I referred to in my earlier comment. Once the fonts are embedded, this should work.
ASKER
I belkieve the fonts are embedded otherwise I wouldn't be able to see them on my local computer with no isues. It's only happening when the files are ftp'd to server and open in Acrobat. Only the fi combination doesn't show up. Fontsd are mebdeed in the pdf. Could it be a ColdFusion issue with no patches?
Open up the document in Acrobat on your system, then bring up Document Properties (under the File menu). Go to the "Fonts" tab. There it should tell you for every font if it's embedded/subset embedded, or not embedded (in the last case, you would not see any embedding information).
unless you are creating the files with cf, either locally or on the server, this is not a cf issue. cf isn't actually doing anything at all if you are just linking them in a cfm document. Anything that is not in a is just being passed on to your webserver
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