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How is Reverse DNS configured when using hosted DNS?

amichaell asked
Last Modified: 2008-10-07
I've a site using GoDaddy to host DNS, though the customer hosts their own mail server.  The domain is failing DNS checks stating no Reverse DNS configured.  It is my understanding that as GoDaddy hosts the DNS, they also configure the Reverse DNS, but the technician I spoke to claims otherwise.  He insists I must set that up on my servers.  Can anyone clarify this for me?

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