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RSPTX

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HP 8100 Losing power to tray 4 and mailbox unit

This printer keeps losing its connections to the mailbox unit and tray 4 with an error code of 66.00.15  "Paper handling Controller Error"

 If I unplug all the C-link cables and the power cables going into the power box enough times I can eventually get them to power up again. I'm thinking it must be the power box they plug into, unless I might be missing something

Just wondering if anyone has seen this problem before
Printers and Scanners

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RSPTX

8/22/2022 - Mon