lasax
asked on
Cannot connect to www.experts-exchange.com from Vista notebook. This appears to be the only site affected.
Hi,
I am having the strangest problem connecting to https://www.experts-exchange.com from my Vista notebook. From my WinXP workstation at home, no problem. From my work PC and work notebook (also running XP Pro), no problem. I get the following error message "https://www.experts-exchange.com" is not set up to establish a connection on port "World Wide Web service (HTTP)" with this computer. I've sort of ruled out router problems, since I can connect to the site - just from one particular notebook, which happens to be the only one running the Vista OS. Has anyone else had an experience like this? Notebook is an HP DV2660 SE. I've played with the browser settings (reduced security settings, etc.), but I just cannot seem to connect at all using this notebook. I'm stumped... Does anyone have any suggestions?
I am having the strangest problem connecting to https://www.experts-exchange.com from my Vista notebook. From my WinXP workstation at home, no problem. From my work PC and work notebook (also running XP Pro), no problem. I get the following error message "https://www.experts-exchange.com" is not set up to establish a connection on port "World Wide Web service (HTTP)" with this computer. I've sort of ruled out router problems, since I can connect to the site - just from one particular notebook, which happens to be the only one running the Vista OS. Has anyone else had an experience like this? Notebook is an HP DV2660 SE. I've played with the browser settings (reduced security settings, etc.), but I just cannot seem to connect at all using this notebook. I'm stumped... Does anyone have any suggestions?
Jk387
I had this problem on my windows xp machine at work the other day. Get this though, although i couldn't get to it on that machine, i was running a VMware session on it with another windows xp system and i could get to it fine from the VM session. Any for me the problem eventually fixed itself. I restarted the computer once and finally gave up trying and after about 3 or 4 hours i tried again and for whatever reason it worked. This would be a good question for the experts-exchange support team to see.
ASKER
Hi,
I just posted this as feedback to the experts-exchange support team. Great Idea Jk387. Will see what they have to say about this... it's totally strange!
I just posted this as feedback to the experts-exchange support team. Great Idea Jk387. Will see what they have to say about this... it's totally strange!
ASKER
Hi all. I discovered the culprit. I had the Qhosts.apd trojan on my laptop. Here is the first part of the solution. I'm still working on this.
Solution:
Removing Added Entries from the HOSTS File
Deleting added entries from the HOSTS file removes all changes made on host name association. Open the following file using a text editor (such as NOTEPAD):
%System%\drivers\etc\HOSTS
(Note: %System% is the Windows system folder, which is usually C:\WINNT\System32 on Windows NT and 2000, and C:\Windows\System32 on Windows XP and Server 2003.) Delete the following entries: 127.0.0.1 www.symantec.com 127.0.0.1 securityresponse.symantec.
Save the file and close the text editor.
Important Windows ME/XP Cleaning Instructions
Users running Windows ME and XP must disable System Restore to allow full scanning of infected computers.
Solution:
Removing Added Entries from the HOSTS File
Deleting added entries from the HOSTS file removes all changes made on host name association. Open the following file using a text editor (such as NOTEPAD):
%System%\drivers\etc\HOSTS
(Note: %System% is the Windows system folder, which is usually C:\WINNT\System32 on Windows NT and 2000, and C:\Windows\System32 on Windows XP and Server 2003.) Delete the following entries: 127.0.0.1 www.symantec.com 127.0.0.1 securityresponse.symantec.
Save the file and close the text editor.
Important Windows ME/XP Cleaning Instructions
Users running Windows ME and XP must disable System Restore to allow full scanning of infected computers.
ASKER
Hi all,
After deleting the 127.0.0.1 entries from the hosts file, I saved it and ran HIJACK THIS on the system. I deleted MyWebSearch entries, rebooted, then used JVPowerTools 2008 to clean the registry (aggressive mode).
I then upgraded my Trend Micro 2008 to the Pro version (don't really know if that was necessary), and did the latest updates. After doing another scan, the system seems to be fine. I'm still watching this to see if any symptoms return or if other problems show up. For the moment, I'm optimistic that this may have solved, or at least helped the situation.
After deleting the 127.0.0.1 entries from the hosts file, I saved it and ran HIJACK THIS on the system. I deleted MyWebSearch entries, rebooted, then used JVPowerTools 2008 to clean the registry (aggressive mode).
I then upgraded my Trend Micro 2008 to the Pro version (don't really know if that was necessary), and did the latest updates. After doing another scan, the system seems to be fine. I'm still watching this to see if any symptoms return or if other problems show up. For the moment, I'm optimistic that this may have solved, or at least helped the situation.
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Hi, I seem to have a similar problem. The difference is that I cannot connect to any web site. I get the same error message every time. I also have a PC with Vist Home Premium. Also, how can I download Hijack This with being able to get to their site?