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Hello,
I have a strange problem with my outlook 2007 SP1 w mercur mailserver.
Yesterday till the evening no problem with incoming mail, suddenly this morning I have no more incoming mail. I always get an error code 0x800CCC07 that the connection to the server is stopped.
Another collegue who is working with outlook 2003 SP3 has the same problem with the same error code. This just started this morning...
I searched the internet and this is what I did already:
Deleted the .srs file
Created a new profile
Created my user settings again
This is what the mail server tells me:
00000 84.196.233.45 Thu, 24 Jul 2008 12:09:07 +0200 *** POP3-User 84.196.233.45 connect
00000 84.196.233.45 Thu, 24 Jul 2008 12:09:07 +0200 <-- +OK MERCUR POP3-Server (v5.00.12 MTIwLTI5NDgtNTM5MQ==) for Windows ready <5152.144188750@mail.info-
00452 84.196.233.45 Thu, 24 Jul 2008 12:09:07 +0200 --> AUTH
00452 84.196.233.45 Thu, 24 Jul 2008 12:09:07 +0200 <-- +OK List of supported authentication types follows
00452 84.196.233.45 Thu, 24 Jul 2008 12:09:07 +0200 <-- PLAIN
00452 84.196.233.45 Thu, 24 Jul 2008 12:09:07 +0200 <-- LOGIN
00452 84.196.233.45 Thu, 24 Jul 2008 12:09:07 +0200 <-- NTLM
00452 84.196.233.45 Thu, 24 Jul 2008 12:09:07 +0200 <-- CRAM-MD5
00452 84.196.233.45 Thu, 24 Jul 2008 12:09:07 +0200 <-- .
00452 84.196.233.45 Thu, 24 Jul 2008 12:09:07 +0200 --> AUTH NTLM
00452 84.196.233.45 Thu, 24 Jul 2008 12:09:07 +0200 <-- +
00452 84.196.233.45 Thu, 24 Jul 2008 12:09:07 +0200 --> TlRMTVNTUAABAAAAB4IIogAAAA
00452 84.196.233.45 Thu, 24 Jul 2008 12:09:07 +0200 <-- + TlRMTVNTUAACAAAAAAAAACgAAA
Disabling NTLM doesn't do the trick. Any ideas?
I have a strange problem with my outlook 2007 SP1 w mercur mailserver.
Yesterday till the evening no problem with incoming mail, suddenly this morning I have no more incoming mail. I always get an error code 0x800CCC07 that the connection to the server is stopped.
Another collegue who is working with outlook 2003 SP3 has the same problem with the same error code. This just started this morning...
I searched the internet and this is what I did already:
Deleted the .srs file
Created a new profile
Created my user settings again
This is what the mail server tells me:
00000 84.196.233.45 Thu, 24 Jul 2008 12:09:07 +0200 *** POP3-User 84.196.233.45 connect
00000 84.196.233.45 Thu, 24 Jul 2008 12:09:07 +0200 <-- +OK MERCUR POP3-Server (v5.00.12 MTIwLTI5NDgtNTM5MQ==) for Windows ready <5152.144188750@mail.info-
00452 84.196.233.45 Thu, 24 Jul 2008 12:09:07 +0200 --> AUTH
00452 84.196.233.45 Thu, 24 Jul 2008 12:09:07 +0200 <-- +OK List of supported authentication types follows
00452 84.196.233.45 Thu, 24 Jul 2008 12:09:07 +0200 <-- PLAIN
00452 84.196.233.45 Thu, 24 Jul 2008 12:09:07 +0200 <-- LOGIN
00452 84.196.233.45 Thu, 24 Jul 2008 12:09:07 +0200 <-- NTLM
00452 84.196.233.45 Thu, 24 Jul 2008 12:09:07 +0200 <-- CRAM-MD5
00452 84.196.233.45 Thu, 24 Jul 2008 12:09:07 +0200 <-- .
00452 84.196.233.45 Thu, 24 Jul 2008 12:09:07 +0200 --> AUTH NTLM
00452 84.196.233.45 Thu, 24 Jul 2008 12:09:07 +0200 <-- +
00452 84.196.233.45 Thu, 24 Jul 2008 12:09:07 +0200 --> TlRMTVNTUAABAAAAB4IIogAAAA
00452 84.196.233.45 Thu, 24 Jul 2008 12:09:07 +0200 <-- + TlRMTVNTUAACAAAAAAAAACgAAA
Disabling NTLM doesn't do the trick. Any ideas?
Last Comment
ASKER
Hi Evan,
If I telnet to both ports there is no problem. I have no A-Virus installed and work with Vista Business 32 SP1. I have 3 other mailaccounts configured to other mailservers and they work perfect.
If I telnet to both ports there is no problem. I have no A-Virus installed and work with Vista Business 32 SP1. I have 3 other mailaccounts configured to other mailservers and they work perfect.
ASKER
Webmail works perfect btw...
Are you and your collegue both using Vista?
ASKER
Yes, but we solved the problem. Restat of POP3 services and solved :)
Stupid and simple solution.
Stupid and simple solution.
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ASKER
thanks for the help anyway Evan!
Outlook
Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.
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Also check to be sure you can telnet to the ports used for pop/smtp (telnet 110, telnet 25). You should get a response such as:
Mercury Mail ready
Are you able to connect with other mail clients or using web based (if installed)?