normal.dot being overwritten when using the snag-it print
I have a user who about once a month had layout issues with word and i quickly realize that normal.dot has been changed. i have noticed that when he tries to print using the snag-it printer, it does that.
anyone had that before?
How are you doing?
Try updating the snag-it software, as a fix in version 6.2.1, was to prevent changes to normal.dot
See this link: http://www.techsmith.com/snagit/history.asp#6.2.1 (for 6.2.1 specifics)
http://www.techsmith.com/snagit/history.asp (for a review of all versions)
Hope this helps,