Link to home
Start Free TrialLog in
Avatar of unassassinable
unassassinableFlag for United States of America

asked on

Error on installing Sugar CRM, cant connect to mysql database

Hey Experts,

I am trying to install Sugar CRM Community Edition version 5.0 on a Windows 2003 Server Standard Edition computer.  It does not have MySQL or Apache2 installed so I downloaded the FastStack version on Sugar CRM which includes both of these items.  I followed the instructions to do the "Custom Instalation - found halfway down the article) to the T from the official instalation guide found here:

http://www.sugarcrm.com/docs/Installation_Guides/CommunityEdition_FastStack_InstallationGuide_5.0/Windows_FastStack.3.1.html

On the very last step (Click Next to install) (Step 24), the progress bar completly fills up and i get the Following error:

Error
There has been an error.
Error running C:\Program Files\sugarcrm-5.0.0f/mysql/scripts.bat password : ERROR 2003 (HY000): Can't connect to MySQL server on 'localhost' (10061)
ERROR 2003 (HY000): Can't connect to MySQL server on 'localhost' (10061)
ERROR 2003 (HY000): Can't connect to MySQL server on 'localhost' (10061)
The Application will exit now
OK (button)

I click ok, and it completly exits, no "launch sugar crm" window or anything.  Any ideas?  Thanks.

Rich
ASKER CERTIFIED SOLUTION
Avatar of Cornelia Yoder
Cornelia Yoder
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
SOLUTION
Avatar of mankowitz
mankowitz
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
I believe that mankowitz and yodercm both gave reasonable solutions.