asked on

Installing VIC2-FXO card in Cisco 1760

Hi, I'm trying to get a VIC2-FXO card to work with a cisco 1760 and im not sure how to set it up on the router. I'm trying to get it to work with a cisco callmanager server. Does anyone know any commands to at least view the status of a voice port or to install a port?? Thanks.

cisco-gateway#show config
Using 825 out of 29688 bytes
!
version 12.4
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
!
hostname cisco-gateway
!
boot-start-marker
boot-end-marker
!
enable secret 5 $1$EcjJ$1ZILh9rCJKk9f8Wm3sht9.
enable password soccer22
!
no aaa new-model
!
resource policy
!
no ip routing
no ip cef
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!
interface FastEthernet0/0
 ip address 192.168.1.91 255.255.255.0
 no ip route-cache
 speed auto
 full-duplex
 no cdp enable
!
interface Async1
 no ip address
 encapsulation slip
 no ip route-cache
!
!
!
no ip http server
no ip http secure-server
!
snmp-server community public RO
!
!
!
!
control-plane
!
!
!
!
!
!
!
!
!
line con 0
line 1
line aux 0
line vty 0 4
 password Verto12831
 login
!
no process cpu extended
no process cpu autoprofile hog
end

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RSLE

it's been a long while since I played with this so could be wrong, but an old config of mine had one these for each port...

voice-port 1/0
connection plar 5551234
station-id number 5551234
caller-id enable
!

although I'm thinking the port automatically showed up? as I said, it's been a while.

as for showing the status, it is "show voice port 1/0".

ck459

Hold on....
Is this the vic2-2fxo, or vic-2fxo version your have ??? If you have a vic2-2fxo, you would need an appropriate IOS version. If not, the card will not be recognized. I think that is what is happening in your case. Please refer to this page to see which version you need. :
http://www.cisco.com/en/US/products/hw/routers/ps274/products_tech_note09186a00800b53c7.shtml
perform this command to see the status :
show voice port summary
Normally it should show up in your config, and you should also see it when you perform a show version

Sgfjacobs

ASKER

I didi show port summary and it didin't show anything. Even though I have the vic2-fxo installed. But I didn't do anything to set it up on my router because im not sure how. And I do have a vic2-fxo. And I have verison 12.4. Oh and on the card itself both the orange staus lights are on even though they aren't active. What does this mean, i know it works with my router which is a cisco 1760.

ck459

Does it have 1 fxo port, or 2? Can you also do a show version on the router itself ?
It's important to know exactly which type of card it is, so that's why I'm asking. The 'older' vic-2fxo should be supported in any IOS with the voice feature set. The newer card needs a higher IOS.
As I can see you have 12.4, that should be fine, but which feature set do you have? You should have the voice feature set.
Both the older and the newer card are indeed supported on your platform, but you will need a correct IOS to be able to get them to work. The fact that the LEDs are orange indicate that the card itself is powered up, but that it is not recognized by the IOS

Sgfjacobs

ASKER

how do I set the voice feature?


Router#show version
Cisco IOS Software, C1700 Software (C1700-ADVENTERPRISEK9-M), Version 12.4(9)T, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2006 by Cisco Systems, Inc.
Compiled Fri 16-Jun-06 20:37 by prod_rel_team
 
ROM: System Bootstrap, Version 12.2(7r)XM2, RELEASE SOFTWARE (fc1)
 
Router uptime is 4 hours, 53 minutes
System returned to ROM by power-on
System image file is "flash:c1700-adventerprisek9-mz.124-9.T.bin"

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ck459

Can you perform a 'show diag' as well? for the VICs to work, you will need PVDMs. In a show diag this can be seen. Have a look at the below article on CCO :
http://www.cisco.com/en/US/products/hw/routers/ps221/products_tech_note09186a00800c3399.shtml

Sgfjacobs

ASKER

Here is the show diag from the switch. What do you guys think?


Router#show diag
Slot 0:
        C1760 1FE VE 4SLOT DV Mainboard Port adapter, 4 ports
        Port adapter is analyzed
        Port adapter insertion time unknown
        EEPROM contents at hardware discovery:
        Hardware Revision        : 5.0
        PCB Serial Number        : FOC08077JDP
        Part Number              : 73-7167-05
        Board Revision           : B0
        Fab Version              : 04
        Product (FRU) Number     : CISCO1760
        EEPROM format version 4
        EEPROM contents (hex):
          0x00: 04 FF 40 03 16 41 05 00 C1 8B 46 4F 43 30 38 30
          0x10: 37 37 4A 44 50 82 49 1B FF 05 42 42 30 02 04 FF
          0x20: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
          0x30: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
          0x40: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
          0x50: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
          0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
          0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
 
        Packet Voice DSP Module Slot 0:
        Not populated
 
        Packet Voice DSP Module Slot 1:
        Not populated
 
        WIC/VIC Slot 0:
        Dual FXO Voice Interface Card
        Hardware revision 1.1   Board revision J0
        Serial number     0022120175    Part number    800-02495-01
        FRU Part Number   VIC-2FXO=
 
        Test history      0x00          RMA number     00-00-00
        Connector type    WAN Module
        EEPROM format version 1
        EEPROM contents (hex):
        0x20:   01 0D 01 01 01 51 86 EF 50 09 BF 01 00 00 00 00
        0x30:   98 00 00 00 00 09 25 01 FF FF FF FF FF FF FF FF
 
        WIC/VIC Slot 1:
        One Port Modem WIC
        Hardware revision 1.0   Board revision H0
        Serial number     0034764050    Part number    800-08823-01
        FRU Part Number   WIC-1AM=
 
        Test history      0x00          RMA number     00-00-00
        Connector type    WAN Module
        EEPROM format version 1
        EEPROM contents (hex):
        0x20:   01 38 01 00 02 12 75 12 50 22 77 01 00 00 00 00
        0x30:   88 00 00 00 06 02 10 01 FF FF FF FF FF FF FF FF

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ck459

Well, from the show diag outpout, I can see that you don't have DSPs in your router, so it will not recognize the VIC card. :
Packet Voice DSP Module Slot 0:
Not populated

Packet Voice DSP Module Slot 1:
Not populated

To get this VIC to work, you will need a PVDM card. This is the product code for this piece :
PVDM-256K-12

Sgfjacobs

ASKER

I'm going to want to have 4 phone lines on this router so I'm going to need a PVDM-256K-16 correct? But it says its 4 dsp's but i only have 2 slots in my router?? Can someone please explain this to me. Would PVDM-256K-16 workin in my cisco 1760 gatway??

Ebay Item im looking at: http://cgi.ebay.com/Cisco-PVDM-PVDM-256K-16-Packet-Voice-DSP-Module_W0QQitemZ140255593095QQihZ004QQcategoryZ67292QQssPageNameZWDVWQQrdZ1QQcmdZViewItem

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ck459

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Sgfjacobs

ASKER

Alright thanks a bunch ck459

icanhelp

PVDMs by the way are not on the VIC HWICs. They look like SDRAM memory chips you install onto your Cisco Router's board. If you do a show version, it will tell you if you have any PVDM's installed.

I know this question is over, but thought you'd like to know as I'm always glad to assist.

rc