Spudgunner
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Outlook 2007 stopped working on Vista 64
Greetings! I am running Microsoft Office Small Business 2007 on Vista Ultimate 64 bit. Only Outlook is encountering the problem, all other Office applications seem fine. When starting Outlook, I see the frame and splash screen followed by the message that Outlook has stopped working.
I have tried solutions found in similar threads to no avail including running a repair, renaming outcmd (didn't have one) and outlprn, uninstalling Business Contact Manager and a full uninstall/reinstall of Office 2007 from the original cd's followed by appropriate updates. The Microsoft diagnostic tool can not find any problems and Outlook will not open in safe mode.
Additionally, I have tried to add a new mail profile, but do not find the 'mail' option in the control panel. Per the MS website, mail is not available there until Outlook has been installed and run once. Don't know if it was available prior to my uninstall/reinstall.
Any suggestions?
I have tried solutions found in similar threads to no avail including running a repair, renaming outcmd (didn't have one) and outlprn, uninstalling Business Contact Manager and a full uninstall/reinstall of Office 2007 from the original cd's followed by appropriate updates. The Microsoft diagnostic tool can not find any problems and Outlook will not open in safe mode.
Additionally, I have tried to add a new mail profile, but do not find the 'mail' option in the control panel. Per the MS website, mail is not available there until Outlook has been installed and run once. Don't know if it was available prior to my uninstall/reinstall.
Any suggestions?
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ASKER
ooops -- just reread your post and realized I misunderstood. Will try looking there.
ASKER
Well, I was able to set up a new profile and get Outlook running again. I tried opening my original .pst and got an error that is was corrupted -- the first real error message that let me know what was going on. It has now been scanned and repaired and all my prior messages and calendar items are available.
Thanks for the help.
Thanks for the help.
ASKER
If possible, I'm still interested in getting Outlook working again.