Issue with rainbow security device file missing
I'm having an issue with a rainbow security device it is a paralell port device. The problem I'm having is I have a software called galaxy its from a company called systems 2000 my system got infected with lots of spyware and I had to format the computer now I have the orginal cds and the hardware device. Ok I insert the rainbow key and I installed cd 1 which for the access runtime program I believe now I installed cd 2 and it installed the galaxy program ok when I click on for instance the category finance & Insurance System I get a box that comes up and says action failed
macro name autoexc
Condition true
Action name open form
Arguments F1 open, form,,,edit,,normal
now it only give one option which is to halt.
if I press halt a box comes up and says microsoft access for windows has encountered a problem and needs to close if I hit data this error reported
it says appname msaccess.exe Appver 9.0.0.2719 Mod name vbe6.dll Modver 6.0.84.35 offset 00009f43
ok now when I click don't send it exits out of the program now if I double click on galaxy 2000 again and this time I choose Service system
I get a box that comes up and says
13:Hit Cr to abort
cannot find the file Sx32W.dll in your C:\windows or your C:\windows\system32 directory
try uninstalling the sentinel system driver (from add/remove program) if it is there and then try reinstalling from cd 1 of 2
I have tried reinstalling the software I even downloaded http://www.safenet-inc.com/support/tech/sentinel.asp# version 7.4.2 from there and installed it I tried looking for the file on the computer I tried looking for the file on the cd and I cannot find the file please help thank you
macro name autoexc
Condition true
Action name open form
Arguments F1 open, form,,,edit,,normal
now it only give one option which is to halt.
if I press halt a box comes up and says microsoft access for windows has encountered a problem and needs to close if I hit data this error reported
it says appname msaccess.exe Appver 9.0.0.2719 Mod name vbe6.dll Modver 6.0.84.35 offset 00009f43
ok now when I click don't send it exits out of the program now if I double click on galaxy 2000 again and this time I choose Service system
I get a box that comes up and says
13:Hit Cr to abort
cannot find the file Sx32W.dll in your C:\windows or your C:\windows\system32 directory
try uninstalling the sentinel system driver (from add/remove program) if it is there and then try reinstalling from cd 1 of 2
I have tried reinstalling the software I even downloaded http://www.safenet-inc.com/support/tech/sentinel.asp# version 7.4.2 from there and installed it I tried looking for the file on the computer I tried looking for the file on the cd and I cannot find the file please help thank you
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The first error message sounds as if either (a) the Access installation is corrupt or (b) the database is corrupt. You can try to re-install to see if this will fix your problem, or try the utility that I suggested earlier.
Short of that, any additional assistance would, I believe, go against the EE guidelines about circumventing security, even though you appear to be on the level with this. The second error message indicates that the sx32w.dll file is not installed. This file apparently interfaces with the security dongle, and is obviously not being installed correctly.
Still, I find it hard to believe that you can't get support from the original developer for a simple re-install. You may need to pay for support, but in general they'll assist you with install issues, assuming you're a valid license holder.
Short of that, any additional assistance would, I believe, go against the EE guidelines about circumventing security, even though you appear to be on the level with this. The second error message indicates that the sx32w.dll file is not installed. This file apparently interfaces with the security dongle, and is obviously not being installed correctly.
Still, I find it hard to believe that you can't get support from the original developer for a simple re-install. You may need to pay for support, but in general they'll assist you with install issues, assuming you're a valid license holder.
I believe the question was answered ... we suggested that you contact the developer for assistance, which is the proper course of action for something like this.
So no response to my comment??? You just got added to the list ...
http://support.microsoft.com/kb/273956