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When creating an email in outlook2007 it locks the computer, how do i stop this from happening?

When a user is creating an email within outlook2007 every now and again it suddenly locks his computer so he has to unlock it (Ctrl+Alt+Del),i have looked at the error logs and everything is fine,no reports.
How do i stop this from happening?
He is using XP PRO SP3.
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Kieran_Burns

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Opps Didn't see  that comment by the author  correctly ...  anyways try installing service pack1  for  office 2007