troubleshooting Question

Editing charts in PowerPoint 2007

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sant72 asked on
Microsoft OfficeMicrosoft PowerPoint
16 Comments1 Solution1895 ViewsLast Modified:
We have recently upgraded to Office 2007 and a number of users are getting
error messages when trying to edit charts that were created with previous
versions of Powerpoint. There are four errors. they basically say:

1. To edit this chart using the new features available in the 2007
Microsoft office System, you must firat convert it to the 2007 office system
format. Do you want to convert to the new format. It does not matter which
option is chosen as none of them work.

2. Microsoft office powerpoint can't start the application required to open
this object. An error occurred and this feature is no longer functioning.
Would you like to repair now. If you chose yes, then it runs through the
repair process, asks for a reboot and does not fix anything.

3. The server application, source file, or item can't be found, or returned
an unknown error. You may need to reinstall the server application. Click
ok and the following message comes up.

4. Microsoft Office Powerpoint can't start the application required to open
this object. An error occurred and this feature is no longer functioning
properly. Would you like to repair this feature now. You choose yes and
runs through the repair and restarts and still doesn't work.

I have read a lot of the support and have checked there is less than 300
fonts, I have reregistered the graph.exe and got a message saying it needs to
be run from another program.


I have run through the different help and repair options.  I have also reinstalled Office from scratch with a full install so that it is run all from my computer.

This is effecting both VLK and OEM versions, but not on all machines.

Any ideas?
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