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Not able to see recover deleted option in outlok

I am not able to see recover deleted items option in tools menu in my outlook 2003.

Previously it was there and i used to recover my deleted items. I did not do any changes in my outlook recently
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Nitin Gupta
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First goto Deleted Folder
Now Tools -> Recover Deleted Folder
Thanks
Nitin
Hi,
What I mean is.....
  • First Click on "Deleted Folder"
  • While you stay there......Goto Tools
  • There you will see the "Recover Deleted Items"
If you are not in Deleted Folder, then you cannot see that options\ :-)!
Thanks
Nitin
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ASKER

I am not able to see the option Recover deleted items option in tools even in Gray color
Gentleman...
First Click on the Folder "Deleted Items". I mean you got to be inside the Deleted Items Folder, only then Click on Tools, then you should see "Recover Deleted item" option
Hope this clarifies. If still you are saying that you can't see, can you send me the screenshot
Thanks
Nitin
When I go to inside Deleted Items folder also I am not able to see the Recover deleted items option in tools menu
Hi,
Can you send me a screenshot, so that I could recommend something
Thanks
Nitin
  • Also, I hope you are not using RPC over HTTP for Outlook 2003 because Recover Deleted Items is disabled in that.
  • Also try enabling this
    • Click Start, click Run, type regedit, and then click OK.
    • Locate and then click the following registry subkey: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Exchange\Client\Options
    • On the Edit menu, point to New, and then click DWORD Value.
    • Type DumpsterAlwaysOn, and then press ENTER.
    • Double-click DumpsterAlwaysOn.
    • Type 1 in the Value data area, click Decimal in the Base area, and then click OK.
    • Close Registry Editor.
    • Restart Outlook.
  • Try starting Outlook with /CleanViews switch through commandline.

Please find the attached screenshot
screen-shot.bmp
I am using the exchange server not RPC over HTTP
Hi,
RPC over HTTP is a feature of Exchange Server for remote access via Outlook Clients. !!
Anyway, I would recommend that you try the Registry Edit once again and see !!
Thanks
Nitin
ASKER CERTIFIED SOLUTION
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Nitin Gupta
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Else remove this entry
[HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\11.0\Outlook\DisabledC
mdBarItemsList] Value Name: TCID1 Value Type: String Value: 5654  
Thank you so much.Now I am able to see the option..

Thank you once again.
My Pleasure :-) !
In that case please do close the question :-) !
No objections for this.

Closing this as i got the solution for my quiry