WWW Addres Displays Router Page instead of SBS2003 Page (Within Firewall)

Actually, having the SBS Welcome Page open to the Internet isn't really a good idea.  But that's not what you're asking here...

Please post a COMPLETE ipconfig /all from the SBS so we can help you straighten out what's going on.

Jeff
TechSoEasy

Hi Jeff.

Not sure what happened - I posed earlier this morning...!!!

Quite agree about the SBS welcome screen - I do not practice this myself however this client insisted thats how he wanted it.

Anyhow - please see below posted ipconfig /all

Windows IP Configuration
   Host Name . . . . . . . . . . . . : main-server
   Primary Dns Suffix  . . . . . . . : JoineryDirect.local
   Node Type . . . . . . . . . . . . : Unknown
   IP Routing Enabled. . . . . . . . : Yes
   WINS Proxy Enabled. . . . . . . . : Yes
   DNS Suffix Search List. . . . . . : JoineryDirect.local

Ethernet adapter Server Local Area Connection:
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Atheros L1 Gigabit Ethernet 10/100/1000Base-T Controller
   Physical Address. . . . . . . . . : 00-1F-C6-06-BD-4B
   DHCP Enabled. . . . . . . . . . . : No
   IP Address. . . . . . . . . . . . : 192.168.16.2
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Default Gateway . . . . . . . . . : 192.168.16.4
   DNS Servers . . . . . . . . . . . : 192.168.16.2
   Primary WINS Server . . . . . . . : 192.168.16.2

Hope this help and thank you.

Regards
Andy.

Sorry, I should have also asked you the make/model of the new router.

Jeff
TechSoEasy

Hi Jeff.

Its a Belkin_G_Plus_MIMO_D74A43

Regards

Is this a DNS issue - and can I resolve it this way?

No, its not really a DNS issue per se.  What I suspect has happened is that perhaps the Local Domain Name was entered into the Lan Settings on the router as "abc.co.uk" when it should have been left blank.  Furthermore, in the System Settings, Remote Management has been enabled which I believe can only be set to use port 80.  Try disabling this and see if that resolves your problem.

Jeff
TechSoEasy

FYI, you should be able to get to the default web page from within the LAN by going to http://main-server

Give that a try to make sure.

Jeff
TechSoEasy

Hi Jeff.

Thanks for the feedback. Have checked both items - on the router - and the local domain name is set to Belkin - I have tried removing it but will not allow a null entry and the remote management has not been enabled - it is disabled.

Also - yes - if you type http://main-server into a browser then the SBS screen is displayed.

Any other ideas please?

Regards
Andy

Okay, if the router settings are as you say (Belkin is fine in the domain name field), then it's gotta be either an entry in the HOSTS file (C:\System32\drivers\etc\HOSTS) that is pointing the domain name to 192.168.16.4, or a DNS entry that's doing the same thing.

About the quickest way to check would be to just do the following at a CMD prompt:

C:\>nslookup www.abc.co.uk

If you get a response back that says its 192.168.16.4, then it's your DNS.  You shouldn't have any DNS forward lookup zone configured for abc.co.uk because your internal zone is .local.  So delete that zone if it's there.  If it's not there, it could be your reverse lookup cache.  Clear that and see if it solves the problem.

Jeff
TechSoEasy

Hi Jeff.

I think all looks OK. Ran the nslookup and got the following:

Server:  main-server.joinerydirect.local
Address:  192.168.16.2

Non-Authoritive answer:
Name:    www.xxxxxx.com
Address:  xx.xx.71.205

The non-authoritive answer looks fine - the correct domain name and fixed Ip address is correct?

I have noticed that when I type in the www address into IE within the firewall then only a partial image of the router screen is shown - i have attached a jpg to show what I get.

This is quite strange.
Regards


screen01.JPG

So, you are saying that if you type http://192.168.16.4 into your browser you get the router control panel normally (without the missing parts)?

If that's true, then your MTU settings are most likely to blame.  I suggest that you use DrTCP to fix that:  http://www.dslreports.com/drtcp

Jeff
TechSoEasy

Hi Jeff.

Thanks for the info - have just run the speed test and DrTCP - will let you know.

Just curious - how does this issue affect the problem I have with typing in the www address within the firewall and not getting the SBS welcome screen.

Could you elabourate?

Thank you.

Hi Jeff.

OK so that solved that problem - when typing in www.xxx.co.uk into a web browser (From withint he firewall)  I now get the full router page...

Does this help the original issue?
Regards

Hi Jeff.

Will try that.

What you say has some meaning. Just this weekend we were installing a small server with the router being at x.x.x.4 and the server at x.x.x.2 and we could not get HTTP internet access no matter what we tried. We could VPN out we could VPN and http in but locally no http out.

It transpired that the particualr BT business hub we were suppled has a particular issue where it does not see IP addresses below the one it has itself - even though it is a fixed Ip and DHCP is off...

Totally wierd....

Let me try that - My customer is some way- so I will be there in then next day or so and I will get back

Thanks for your help Jeff.
Regards

Yeah, that is common that routers can't see IP's below their own, which is why you always give the router an IP of .1

Jeff
TechSoEasy

Hi Jeff.

Spot on - Thank you.

Regards
Andy

Great!  Glad you got it working!

Jeff
TechSoEasy