troubleshooting Question

Dell 5100CN won't print about 1 inch on left side from top to bottom - all colors

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CTNB asked on
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None of the colors will print on the left side approximately 1 inch from margin.  It seems cleaning is the best solution so far which I will try tomorrow when I am onsite.  If the developer does need to be replaced how tough of a job is this?  The client has 2 identical units and we were going to swap the developer (as one unit if possible) but it was getting too involved for the time we had.  I also can't seem to find Dell printer service manuals - do they actually exist?  
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