troubleshooting Question

How to do I set the From field automatically..

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sanjana017 asked on
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I have the two user accounts setup in my outlook.

1. Personal account
2. Generic mail box

1 and 2 both uses the Exchange server

However, When I want to send mail using outlook there is a option as From field and if I enter 2 option(Generic mail box email ID) for my Group it sends using that email account. This way all the mails will go from generic mail box but they are stored in my personal sent items.

If I don't put anything in the from field it will take the Personal account as default. and the mails will be stored in personal sent items...

Howeve, if I use the mail merge feature to send mails using outlook or winword(Microsot document.. I don't have the option to enter the generic mail box automated... it always using my personal folder i.e 1...

Is there is any way I can use or change the Generic mail box in from field and mails are still be stored in sent items of personal folder...Note.. I don't want to store the emails in Generic email box sent items..

Can anyone help me to fix this...
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