mzhaim
asked on
lost emails in ost files
i have a user that lost a large number of emails from his .ost file i want to know if i can recover the lost email and if i can how i can recover them at the same there is no back up of the storage groups and the retention period for the deleted items in the exchange server is 7 days and this period had expired
ASKER
do you have any free tool
If you have an OST file then you can map your Outlook to the location where the OST file is present.
To do so, in Outlook go to Tools-->Email Accounts-->Select View or change existing e-mail accounts-->Click on 'Next'-->Change-->More Settings-->Advanced-->Offl
Once this is done, you may restart Outlook in an un-cached mode and Outlook must be in Offline state.
Verify if your emails are being displayed from OST and then archive the mailbox (i.e. OST) to a PST using Archive option from 'File' menu.
To do so, in Outlook go to Tools-->Email Accounts-->Select View or change existing e-mail accounts-->Click on 'Next'-->Change-->More Settings-->Advanced-->Offl
Once this is done, you may restart Outlook in an un-cached mode and Outlook must be in Offline state.
Verify if your emails are being displayed from OST and then archive the mailbox (i.e. OST) to a PST using Archive option from 'File' menu.
ASKER
i think you guys have misunderstood my question i have lost emails in my ost fille but i can still open the ost file without any proble how would converting the ost file to a pst file help me recover lost emails
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Doubted you have any chance recovering them mate.
No backup? Its simply suicidal. If they are not sitting in Delete Item Folders or Archive (PST) folder in your case then they are gone for good.
Depending what kind of email they are. If they are emails in your Inbox, you may have a copy in the Sent Item Folder should you replied to any of those.
No backup? Its simply suicidal. If they are not sitting in Delete Item Folders or Archive (PST) folder in your case then they are gone for good.
Depending what kind of email they are. If they are emails in your Inbox, you may have a copy in the Sent Item Folder should you replied to any of those.
OST 2 PST will allow you to convert the OST's to PST's and allow you to re-import them.
Or
Ontrack power Controls will allow you to extract the emails directly into exchange.
-BBRazz