jammy-d0dger
asked on
HTTPAdmin Restart, Event Viewer Application entry from CrashGuard, every 5 seconds
Hi experts,
On one of our websites, we have a constantly recurring, every 5 seconds exactly, entry from CrashGuard. The only reference I can find to CrashGuard is a Norton component and we have certainly not installed anything from Symantec on the server. The entry is:
Event Type: Information
Event Source: CrashGuard
Event Category: None
Event ID: 0
Date: 06/08/2008
Time: 10:53:01
User: N/A
Computer: xxxx
Description:
The description for Event ID ( 0 ) in Source ( CrashGuard ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: HTTPAdmin Service Restarted @ 06/08/2008 10:53:01.
Any ideas? There doesn't seem to be any issues on the server, everything is running fine.
On one of our websites, we have a constantly recurring, every 5 seconds exactly, entry from CrashGuard. The only reference I can find to CrashGuard is a Norton component and we have certainly not installed anything from Symantec on the server. The entry is:
Event Type: Information
Event Source: CrashGuard
Event Category: None
Event ID: 0
Date: 06/08/2008
Time: 10:53:01
User: N/A
Computer: xxxx
Description:
The description for Event ID ( 0 ) in Source ( CrashGuard ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: HTTPAdmin Service Restarted @ 06/08/2008 10:53:01.
Any ideas? There doesn't seem to be any issues on the server, everything is running fine.
I would suggest disabling crashguard temporarily and seeing if the problem still occurs. If not then the problem isn't actually with crashguard and you shoudl get a different event log message if it does then you know the problem is with crashguard. If the problem is with crashguard I would try excluding the crashguard directories from you antivirus software scan path on your server. A lot times programs dont like to have their files locked which most anti-virus programs try to do to scan for viruses.
ASKER
I appreciate everything you've said but... what is Crashguard? there's no Norton install on the machine and there's no obvious service running in Services called 'CrashGuard'. Where would I stop it running?
ASKER CERTIFIED SOLUTION
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ASKER
Found it! The server is a Fasthosts leased server and they have this annoying interface called Matrix Control Panel that enables users to manage the box via a GUI. We had disabled most of it but turns out there was a stray service running called Web Admin Crash Guard. Disbaled that in Services and all is well.
I'll give you the points because I found it by searching the registry for CrashGuard... so you led me in the right direction :)
Cheers.
I'll give you the points because I found it by searching the registry for CrashGuard... so you led me in the right direction :)
Cheers.