A very weird issue
Hi,
we have a iGoldmine Server that connects to our GoldMine Server (BackEnd) and are having some very weird issues.
I'll replace the names/ips with examples.
Server Name: Testapp01
Server IP 192.168.16.5
igoldmine uses ports 491 TCP/UDP and Port 80
On the server itself I can connect as follows:
http://192.168.16.5/igoldmine
https://192.168.16.5/igoldmine
http://Testapp01/igoldmine
when I try to connect via https://Testapp01/igoldmine I get the messsage "the page cannot be displayed".
I would have thought that if this was a DNS issue then http://TestApp01 wouldn't resolve.
Externally the http:// connection works fine but https:// does not. could this be related? I have rack my brains as to why this isn't working and what may be causing the issues but would appreciate any help you can give.
Kind regards
Mtt
we have a iGoldmine Server that connects to our GoldMine Server (BackEnd) and are having some very weird issues.
I'll replace the names/ips with examples.
Server Name: Testapp01
Server IP 192.168.16.5
igoldmine uses ports 491 TCP/UDP and Port 80
On the server itself I can connect as follows:
http://192.168.16.5/igoldmine
https://192.168.16.5/igoldmine
http://Testapp01/igoldmine
when I try to connect via https://Testapp01/igoldmine I get the messsage "the page cannot be displayed".
I would have thought that if this was a DNS issue then http://TestApp01 wouldn't resolve.
Externally the http:// connection works fine but https:// does not. could this be related? I have rack my brains as to why this isn't working and what may be causing the issues but would appreciate any help you can give.
Kind regards
Mtt
ASKER
Hi,
we have a SSL certifcate assigned to it already. What happened is the firewall that sits in front of the iGoldmine Server died at the weekend so we have had to build a new one (Previous guys never saved the config) and it has been set up from scratch. The firewall is a linux based smoothwall express.
The correct ports are open.
The certificate authenticates the website internally so this appears to be fine. Could it have become corrupted and need to be re-applied?
we have a SSL certifcate assigned to it already. What happened is the firewall that sits in front of the iGoldmine Server died at the weekend so we have had to build a new one (Previous guys never saved the config) and it has been set up from scratch. The firewall is a linux based smoothwall express.
The correct ports are open.
The certificate authenticates the website internally so this appears to be fine. Could it have become corrupted and need to be re-applied?
try telnet testapp01 443
what browser r u using ? Some browsers are hyper sensitive to corrupted certificates while others are more relaxed.
what browser r u using ? Some browsers are hyper sensitive to corrupted certificates while others are more relaxed.
ASKER
Hi, one of my guys is going to try and re-install the certificate - I will keep you posted on how this turns out
I Work with pooky73 and i have tried to re-install the certificate with no luck.
Telnet works fine to port 443
Telnet works fine to port 443
ASKER CERTIFIED SOLUTION
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You can verify in the website properties in IIS. in the "website" tab, TCP port should have 80 listed in ur case while SSL port would be empty.