troubleshooting Question

Recall a Message sent from Outlook 2007 to Outlook 2003 user

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dwlinder asked on
ExchangeOutlook
4 Comments1 Solution2062 ViewsLast Modified:
We can reacall messages sent from Outlook 2007 to Outlook 2007  as long as not opened.
We can recall messages sent from Outloook 2003 to Outlook 2003 or to Outlook 2007 as long as not opened.

There is a problem recalling a message sent from Outlook 2007 to an Outlook 2003 users.  IT does not removed the message even if not opened.  Both the original message and the recall message show in the inbox of the Outlook 2003 users.  Further when the Outlook 2003 user tries to open the recall message the error pops up about the Form not being able to be opened.

We are in a mixed client environment and wonder if there is a workaround / hotfix for this.

David
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