We help IT Professionals succeed at work.

Default Printer not saving in Terminal server sessions

Last Modified: 2013-11-21
I have several users who cannot save a default printer in terminal server.  Everytime they log off and back on it sets the very first printer as their default, no matter what the default is on their local machine and no matter what they set as the default the last time they logged in to terminal server.  

I have on user who has had this problem the whole 2 months this terminal server has been operation, and other users who were able to set their default printer until last night.  This morning they logged in and were not able to save their default printer.  No changes were made overnight.
Watch Question

Lofty WormIT Manager

First thing I do when these weird issues pop up is delete the user profile, and have them remake it by logging in.  Also, make sure the remote printers get deleted.

Do you have printer redirection enabled?  I believe that if printer redirection is enabled it will always assign the default redirected printer as the default printer for the session.  This cannot to my knowledge be disabled.

To test you could get a user to connect without printer redirection, set a default printer, log off and then log back on again.

Of course this assumes they've had no other profile issues?


I tried doing that, but the new profile that is created does not save the default printer either


lama:  Yes, printer re-direction is enabled.  they can print just fine to all their printers, it just won't save the default.   It sets the default as the very first printer on the TS.  It doesn't not make the client default the default on the TS session.
are you specifically trying to get their default LOCAL printer as their default TS printer?
you can try and force this by using GPO?

see: http://www.msterminalservices.org/articles/Managing-Terminal-Services-Group-Policy.html 


If their local printer was their default ts printer, that would work fine.  but, I have that group policy in effect already and it is not working.
JD: Think this is a weird error relating to the use of the mandatory settings on the user TS profile..


Corcoran:  Can you be more specific?  If that is the case, how do i correct the problem?
*laughs* umm sorry i think i posted a comment from another question that i've got open .... errr  ...  sorry 'bout that.
Sorry re-reading the entire thread:
This comment still applies

are you specifically trying to get their default LOCAL printer as their default TS printer?
you can try and force this by using GPO?

see: http://www.msterminalservices.org/articles/Managing-Terminal-Services-Group-Policy.html

the link has a really good walkthrough for setting up a 'proper' GPO which should help?
check in the GPO:

Computer Config: Administrative Templates: Windows Components: Terminal Servers: Client/Server data redirection

have a look at the 'do not set default client printer to be default printer in a session' option - i 'think' if you disable this, this should do it.


That option IS already disabled as I said in response to the question the first time it was asked.  The default client printer is still not being set as the default printer in a session.  Instead, the first available printer is set as default on each new session.
.. OK and what if you change it to 'not configured'.

what's the first available printer - is this alphabetically chosen?
You need to have it Enabled, not Disabled.
This one is on us!
(Get your first solution completely free - no credit card required)

Gain unlimited access to on-demand training courses with an Experts Exchange subscription.

Get Access
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Empower Your Career
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE

Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Unlock the solution to this question.
Join our community and discover your potential

Experts Exchange is the only place where you can interact directly with leading experts in the technology field. Become a member today and access the collective knowledge of thousands of technology experts.

*This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.


Please enter a first name

Please enter a last name

8+ characters (letters, numbers, and a symbol)

By clicking, you agree to the Terms of Use and Privacy Policy.